Nail Concept,

18B Bel Air S Pkwy d, Bel Air, MD 21015, United States

"I am a long time customer that regularly enjoyed getting my nails done. I received many compliments regarding how well my nails looked and when asked I always gave credit to Nail Concept. My last visit on Friday was very disappointing to the point that I will not return. I get the same manicure every visit but did not receive that this time. Whe getting my eyebrows waxed I don’t expect to have my face partially waxed also. As a loyal customer I expect to be treated with respect and courtesy. This did not happen and I can spend my money elsewhere."

"Nail concept is simply amazing. I have flat feet, tiny nail beds, and very dry feet. The wonderful lady working on me was the most patient I’ve ever seen in a nail salon. She took her time and was very gentle with me and recommended what type of pedicure for me to get instead of pushing the most expensive one like some other places do. She did an amazing leg massage and allowed me to read my book peacefully with not much disturbance. Best part; they fit me in same day at a time convenient for me. Fantastic job !"

"I don’t used to make this type of person who complain on the Internet, but this was my first and could be the last time that I visited this place, and i’m so sad about what happened to me today. The man who took care of me was really aggressive, never heard at what I asked for, made my nail bleed inside and outside and just put some strange powder to stop the bleeding. My finger still hurting a lot, and even If I tried to claim they don’t care about what they did. I spent $45 and $20 on tip for horrible nails, horribly service and attention, and a hurting finger!"

"Nail Concept Review I was staying at a local hotel for a trip and needed my nails done due to some breaking. I looked up nail salons near me and I called them to make an appointment for noon. They said that was good and to come on in! Negatives: -I waited about 30 minutes past my appointment time for my service to even start. They even sat a guest BEFORE me who came in after me and she was getting a similar service. Just don’t take an appointment next time if you can’t accommodate it. If you would have said no come at 12:30/1 instead I could have grabbed some lunch instead of sitting there that entire time. -The salon kinda looks like it is in disarray possible from just opening or maybe just reorganizing stock? -No one at the reception desk to greet you when you walk in, so it was a little awkward and confusing. Positives: -When I went to go leave out of frustration the owner made up for it and came after me to apologize and make sure I got taken care of, very sweet lady. -my nails looked great at the end, I didn’t get the name of the woman who did my nails but she sat next to the owner and did detailed work! -one of the cheapest dip sets I’ve gotten done, I don’t know if that was their normal price or a discount for the inconvenience, but either way, a good price! -the decor looks like it will look fantastic once all set up -I would come again and give them another try if I’m ever in the area again because they made up for the initial bad experience."