Staples

"This Staples location is absolute garbage! None of the computers at the work station were operational. The person working at the business center offered no helpful solution and also said they can't print on card stock at that location. He was just completely unhelpful. I don't know how this location hasn't already gone out of business"

"Had a TSA appointment at 9:20. When I arrived, a very rude person behind the printer area, said “I’m not TSA” with a grimace on her face. When I asked the supervisor to help me, she said she was not authorized to do it, and had no way of notifying any customers throughout the day that all of their appointments will be canceled. It’s not until people show up that they realize that they came to the store for no reason. Worst experience of my life. Don’t ever come here for any reason at any time."

"Terrible experience. Card reader was broken, no warning or sign didn’t find out until after 15 min of standing in line. I tried to buy 1 bubble mailer less than $3. Staff member was rude just shrugged his shoulders and said have a good day with no alternative. Huge waste of time."

"I tried to print business cards in Springfield staples and which they are amazing but the problem is their business card cutting machine doesn't work and I came to falls church location. It is exactly same system, everything is same but they said they cannot print from email which Springfield staples even showed me on their computer that they can. Also when I upload the design I received an email from staples it says " you can go to any staples location and print with this code". I showed them this email lady said in the printing they don't know how they did in Springfield but we cannot. They should put at least people that how their system works. Actually I am sure she knows how it works but she didn't want to deal with that. This is over $300 print and she doesn't care if customer goes to another business. It is really rude that not doing customer order."

"We had an awesome experience with Abraham in Printing. He was very knowledgeable and helpful in all of our requests. Abraham offered solutions and was willing to work with his other team members to delivery the invitations we ordered. I would highly recommend speaking with him if you have printing needs at Staples."