Victoria's Secret,

7000 Arundel Mills Cir, Hanover, MD 21076, United States

"I tried to return (3) bras within 30 days. The receipt does not note anything about returns or exchanges needing to have the tags on (the manager informed me that it was definitely a policy that was noted online); and I was refused without any alternatives. Such a disappointing experience. VS must be falling on some hard times for my request to have been managed with such a lack of care and/or concern. My long-standing VS journey has come to an end; I will be taking my business elsewhere."

"My experience was horrible Michelle the store Manager please remove the two young ladies posing as cashiers immediately! I went there with my daughter to sample fragrances before going to Bed Bath Body & Beyond. Unfortunately my daughter felt intimidated due to laughter, joking before even purchasing. There was personal conversations looking at us laughing and then had the nerve to ask can I help you when they felt that I was interfering with their personal time on the floor! I immediately felt disgusted and aggravated that my child had to feel that way. I certainly wasn’t about to spend my money where I nor my child was not wanted. I also will NEVER consider shopping here again. This was my daughter’s birthday shopping spree where she, unfortunately learned at a young age extreme prejudice and unprofessionalism. The secret to having good customer service is to have people with that experience and training. Please do better"

"This is why I love Victoria's Secret! Not only am I a sale shopping fool. But I get to make my own super hero costumes. And nobody knows. Well, now they do. I wear it proudly! Bras were $7 each. Bought 7 different designs and colors. And had a 15% off coupon with rewards. Spent $35. Retail price per bra is typically $50 - $60. Panties were 5 for $20. Bought 20 pairs. And had a 15% off coupon with rewards. Spent $65. By the way, DoorDash delivers for them too."

"This store always has such nice people , they always help you! And definitely the best place in America to buy panties!"