Rite Aid,

101 Reisterstown Road, Pikesville, MD 21208

"The pharmacy is understaffed. I always end up waiting 15-20 minutes before I can pick up a prescription. I've tried calling them numerous times, and it's usually very hard to get through to anyone. The drive up pharmacy is convenient, but there's always 1 staff member switching off between the cars and the people in the store, so it takes time."

"The exact same thing happened to me! I am 57 years old...uncaring, arrogant management. There was a silver lining, however. Feeling extremely ill, I walked across the lot to a neighboring supermarket. I was able to get the same "age-restricted" cough medicine for a fraction of Rite Aid's price without hassle. I am so glad that I did not transfer my prescription business to this store! It is really stupid for these store employees (in this case a supervisor) to be rude, arrogant and/or subtly hostile to much needed customers, considering that this company just recently filed for bankruptcy protection! (I have no doubt that their lack of people skills was a factor). The person checking me out was rude. She said I couldn't buy cold medicine because it's age restricted even though I'm 24. I'm obviously sick too with a mask and everything. Worst pharmacy I've ever been to. Don't come here …More 1 Response from the ownera year ago Due to our ID policy, we require associates to card all customers regardless of age. We apologize for any inconvenience that this may have caused. Kayleigh Nurss Kayleigh Nurss"

"Pharmacy provided good service from Eunice and Isma for my families booster shots. Other store employees were polite as well."

"I had been coming to this pharmacy for close to a decade. Something must have changed in the management or the people that staff the pharmacy. Twice in a row medications I had ordered to be delivered were never delivered, once they delivered a wrong person's medicine to me (which I had to drive back to the pharmacy to return it to them). Today they had a new pharmacist who, together with the pharmacy tech were very rude and kept on speaking over me. Very disappointed, I plan to tell my friends to switch to a different pharmacy instead."

"The person checking me out was rude. She said I couldn't buy cold medicine because it's age restricted even though I'm 24. I'm obviously sick too with a mask and everything. Worst pharmacy I've ever been to. Don't come here Edit: I saw the response from the owner and wanted to clarify and say the lady did not just ask for my date of birth. She refused to sell me the cold medicine. I don't mind being carded, but being told I'm not old enough to buy medicine for myself is humiliating."