Touchstone Home Products
208 Philips Road, Exton, Pennsylvania, United States
About the Touchstone Home Products
Touchstone Home Products is a premier home goods store located at 208 Philips Road in Exton, Pennsylvania. We offer a wide range of high-quality products for every room in your home, including furniture, decor, kitchenware, and more. Our store is dedicated to providing customers with stylish and functional items that will enhance their living spaces. Visit us today to discover the perfect pieces to elevate your home.
Photos of Touchstone Home Products
208 Philips Rd, Exton, PA 19341, United States
Opening hours of Touchstone Home Products
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Touchstone Home Products
"I had an outdoor kitchen/bar put in my backyard. The installers used a Touchstone TV lift for the bar area. The lift has been great, and working flawless for almost 4 years now. The lift has been really easy to use and it’s pretty quiet. The most impressive part of my experience with this company is customer support. I had an instance where I the main controller died. I was able to troubleshoot with them and they ended up sending me a brand new controller almost 3 years into ownership for free. Fast forward almost one year later..I had a power surge and blew the power supply. They sent me one for free even though I was asking to buy one. They really stepped up and I was super impressed. I had previously sent them a few buddies who ended up making sure their installers installed Touchstone products and I’ll definitely continue to recommend them. Can’t beat the customer service."
"Installed ours in a 40 foot class A RV the lift so we can still use our window and it stores great for travel and the fireplace because we wanted something easy on power and knock off the chill of a south Florida chilly winter. Yes it was 61 degrees."
"Just wanted to say thank you for the great service in the back end of the purchase. I bought a 50” electric fire place in August. We started to have a issue with the flame working inconsistently for a week or so then it just stopped completely. Everything else worked by the flame stopped and was on the stuck position. It just wasn’t rolling like a flame does. I called about the issue and it was a no question asked situation and I was sent a replacement unit with in a couple of days. I just had to retain the glass, crystals , and small shelve to hold the crystals. Replacement was simple and there was no need to send old unit back. Appreciate the great service and will recommend the product even in the event of a issue. We enjoy watching the fire place every evening as a stress reliever. As a small business owner the service of a issue is always as important as the sale! Thank you. Craig."
"Although not quite a 5 star experience, it was a solid 4 to 4+ and I am happy with the product and service I received from Touchstone. I ordered the Mini-Elevate TV lift and am pleased with the quality and the functioning of the unit. Two small complaints - there was no manual included in the box and also the metal TV bracket was loose in the cabinet when I received it, so it had banged around inside the cabinet during shipping, making some marks inside the cabinet. I watched the video on the Touchstone website to figure out the assembly, but these instructions did not transfer well to my unit and I later learned the video was old and out of date due to changes made in the design. However, my call to Touchstone technical support was answered promptly by a knowledgeable person who answered all my questions and emailed me a manual for my unit. I think Touchstone is a solid, reputable company."
"Purchased a beautiful Wall mounted fireplace that our family absolutely loves. Unfortunately the remote was damaged during shipping. Touchstone shipped a new one immediately, no hassle, chatted to a real person, pain free. Exceptional customer service that is becoming a rarity these days. I highly recommend this company and its products!"
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