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CVS
12825 Wisteria Drive, Germantown, Maryland, United States
About the CVS
CVS is a versatile institution located at 12825 Wisteria Drive in Germantown, Maryland. It serves as a one-stop shop for all your needs, offering a wide range of products including clothing, convenience items, drugs, food, and health supplies. Whether you're looking for the latest fashion trends, everyday essentials, prescription medications, or nutritious snacks, CVS has it all. With a convenient location and a diverse selection of products, CVS is the perfect destination for all your shopping needs.
Photos of CVS
12825 Wisteria Dr, Germantown, MD 20874, United States
Opening hours of CVS
Monday:
07:00 - 23:00
Tuesday:
07:00 - 23:00
Wednesday:
07:00 - 23:00
Thursday:
07:00 - 23:00
Friday:
07:00 - 23:00
Saturday:
07:00 - 23:00
Sunday:
08:00 - 23:00
Reviews of CVS
"I am excellent for a rating of 1 star. This location deserves zero stars. Good luck if you need a prescription filled. Unless you walk in, your prescription is never ready! I frequently get calls that my refill is ready only to show up, wait in line for half an hour to find out it isn't, or have to call my doctor to resend my refill because CVS claims they never received it even though the doctor's office has it on record that they did. If you need a medication that they are out of stock, it is such a hustle to get the order filled. Save your time and send it somewhere else."
"Literally the most mismanaged and disorganized pharmacy there is! I would have it shut down if I could. Nothing is ever in stock, I've been waiting for my pain meds one week post surgery and they still don't have it filled. Calling the pharmacy is also of no help. I would give it 0 stars if I could."
"As a mother, there's nothing more distressing than seeing your child unwell and not being able to provide them with the necessary care. My recent experience at CVS was not only disappointing but also added to the stress of caring for a sick child. I arrived at the pharmacy to pick up a crucial medication for my daughter. The pickup was scheduled for a specific time, and due to unforeseen circumstances, I arrived a mere three minutes late. Understanding the strictness of pickup times, I nonetheless hoped for a bit of compassion and flexibility given the situation - my daughter needed her medication urgently. To my dismay, the staff at the pickup kiosk were unyielding. Despite my pleas and the clear urgency of the situation, they insisted that I could not receive the medication until 2pm, their lunch break was over. It was just one medication, and a matter of minutes, yet the rigidity of their policy took precedence over my daughter's immediate health needs. In times like these, a little empathy and understanding from the pharmacy staff can make a significant difference. I am deeply disappointed by the lack of flexibility and compassion shown during my visit. I understand the need for policies and procedures, but there should also be room for human discretion and kindness, especially in a healthcare setting. I hope my feedback prompts a reconsideration of how such situations are handled in the future. No parent should have to feel helpless when trying to care for their sick child. THE WORST PHARMACY EVER!!!"
"UPDATE: NO ONE ANSWERS THE PHONE! I hate the fact my doctor sent my script to this pharmacy! How can you all be this bad at your jobs? I absolutely DESPISE CVS and this location keeps reminding me of why not to do business with them. They sat on my script that my doctor sent over for 3 hours. When I stopped by and asked them to please expedite it they said it would be ready in 20-30 minutes and they’d text me when it was done. After 45 minutes of waiting I checked back in the app and suddenly it showed the medication was OUT OF STOCK! No one bothered to call me to let me know not to wait. Terrible customer service. I won’t be back!"
"Worst CVS I have ever had to go to. My mom's doctor ordered pain meds 2 days ago and we came today (2 days later) at 6pm to pick it up and it wasnt ready! They told us to go back at 8! We go back and they closed right in front of us. Explained the situation and they couldnt care less. Horrible service. No wonder they have the rating they have. We are moving our prescriptions to Giant. Leave this place while you can!"
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