IHOP

"I guess this is the only place where someone will respond to you. I submitted a complaint on this location on 1/14 and still haven’t heard back. Their servers are a joke, clearly not trained all the way up to the disrespectful “manager” don’t expect any kind of good customer service. My bf went in gave my name and the server gave him our food, as he’s leaving she stops him takes the food back and keeps telling him she needs to see the name. Ok, they never ask this but I’ll come in in case it’s policy because I ordered it and it’s in my name. I get in she can’t even articulate what she needs from us or to see. My id? My order email? Says no to both. Finally she says “what he has” pointing to a stranger’s phone. I AM NOT UBER EATS. Are you kidding me? After getting frustrated she walks away from me and puts my food back in the kitchen. The manager comes and is just as rude and says oh bc we have been messing up today giving ppl the wrong food. No apology, no explanation of what the policy is from her or even on the order confirmation. To top it off, when we got home our food was wrong. Don’t waste your time here unless every other one closer is closed."

"where to begin. The positive was that we didn’t have to wait long to be seated and our server was great. But it took almost an hour to get our food. They didn’t have gravy for their southern fried steak, they didn’t have strawberries for the pancakes, they gave us plastic utensils while all other customers ate with silverware and the French toast was well under cooked."

"The waiter was trying his best, but they didn't have silverware, napkins, steak, it was just a mess.... I had to speak to manager a few times just to try to help them out. But we ended up leaving and going to the other location. We got better service there. Maybe they were understaffed that day, but maybe next time."

"Well, my first time in years at this location. Not my favorite, I didn't want pancakes, big mistake, I ordered a burger it was juicy, and good but it lack salt. My dessert didn't like it. It was chocolate cake which was so dry and hard. I didn't returned it because I don't like to do that. My daughter's food was good. Server looked overwhelmed even though the place just had a few people in, but he was kind and checked on us a few times."

"Horrible horrible the food was sloppy choppy all the tables were missing orders, the waitress mixed up people food. The worst we will NEVER go back there. We went Sunday after church. The pancakes fell apart we went to put butter on pancakes and the tops of the pancakes came off- just the worst. It took 45min to get half our food. No sauce for the chicken. 4 Thumbs down"