Vanessa Maids LLC 3000 Ps Business Center Drive, Woodbridge, VA 22192

"My wife and I were moving and found ourselves in a crunch for time as our move-out date approached. We hired Vanessa Maids last-minute to handle the deep clean for us so we could focus our time on packing and loading. She worked with us to fit into both her and our schedules and got the house clean for the move-out inspection. They did a great job and our inspection went smoothly. Thank you!"

"Cleaning service started out ok. It wasn’t until our “normal” cleaning crew was augmented with new help that I assume had no cleaning experience that we had issues with Vanessa Maids. Our kitchen sink, basement sink, and kitchen cook top was severely scratched after a cleaning service. We immediately reached out to Vanessa Maids and provided pictures. Their solution was to have a friend try to repair the scratches which failed because of the depth of the scratches. We reached out at least a dozen times asking for a solution but they either did not respond or asked to have the friend come back and try to repair again. Now, months later, we’ve tried to have Vanessa Maids pay for the damages and they have refused to reimburse us. I spoke with the owner and they said it was too much money to reimburse me and they refused to clean for me again. Do yourself a favor and find another company for cleaning services. Vanessa Maids will NOT resolve any damages that may occur."

"You definitely get what you pay for with this company. It’s affordable for a reason. I didn’t request their services, my wife did, but I’m writing this review based off of my reaction to their “work” when I arrived home. Nothing burns me up more than someone that takes my wife’s kindness for weakness. Early last month my wife hired them to do a deep cleaning of our home to get us ready for a host open house appointments for potential buyers. Two ladies arrived to “clean” the required areas. Apparently one of them was fairly new and had to be given instruction how to clean. No deep cleaning was done. They literally must have ran a sponge over the surfaces once. Only “deep” cleaning done was the stove. We even asked that the baseboards and laundry room be cleaned. Wasn’t done. She kept telling my wife the dust was permanently stuck to the wall. Only for my wife and myself to clean it ourselves with soap and water! Oh but made it a point to grab that extra money before leaving. I wish I has been there. My wife doesn’t like confrontations and is too sweet to tell someone she doesn’t approve of something. Shame now we’ve sold the home, we have to search for another cleaning company. If you want basic half cleaning you can do yourself, by all means give them a call."

"We paid for a deep cleaning and they only did a regular cleaning, the owner kept on rushing the ladies so they couldn't do the job right. When I tried to talk to the owner about what I paid for she just replied by saying that she had other houses to clean so I told her that if she charges a certain price then it has to be done until its clean if not then she should charge per hour. She started being really rude to her employees also about their job but I told her that she can't blame then for not doing a great job when she is rushing them. She began to be rude to me also which turned into an argument because I told her that she was being very unprofessional. At the end she didn't care and left. Didn't even apologize for anything."

"They have been professionally cleaning our house monthly for over 5 years. They're definitely a life saver and I can't think of what our house would be like without them coming by. They send texts to remind us of the upcoming cleaning. When we're not available for a scheduled cleaning, it's not a problem to reschedule for another date. I would highly recommend Vanessa Maids."