Aaron's 3411 North 5th Street Highway, Reading, PA 19605

"Very very disappointed in this aarons. We have used aarons for years and recently wr had to start using the Pottstown one which just closed because this aarons customer service is the absolute worse. Example we call them multiple times and no one answers!"

"This company is the most incompetent company I have ever seen I have been on hold pretty much for 5 hours trying to contact someone cause this company stole money from my wife. Save yourself the time and don't go here."

"The store at reading on the 5th street I have had nothing but a bad experience with. First of all the lack of communication is one you tell them something and they don’t even make a note on the account. Second I have paid my bill every month and somehow I got a month behind. I don’t even know how that is possible. Then I tell them I am going to make a payment for the 25 and I get a nasty certified piece of mail. They didn’t even give me a chance to keep my word. I am two seconds away from going with rent a center"

"They should call Aaron’s from Lititz Pike Lancaster and 3411 4th street Reading the worst rental site EVER. Filled with loud mouth customer service and uncaring management. Where is the customer service anymore??? Why are these companies allowed to hang the phones up on future customers that have questions that are lazy and don’t want to do their jobs??? Speak any which way they wish when they are there to represent that company. I have been with Aaron’s for over 20 years and yes they have stank in the past. But, they truly have both stores above hit rock bottom. Also their corporate store doesn’t care either when you make a complaint since most our independent stores. So, hey why don’t we all become animals like Aaron’s workers if they can do it why can’t we!!!!! Don’t say I didn’t warn you."

"I actually have actually been using Aaron's and Rent-A-Center for years. These people know about their product. And we have a good relationship. And we actually call each other Batman and Robin. And I have a wonder woman that works there too. Very nice people"