Dunkin',

2600 West Main Street, Eagleville, PA 19403

"Absolutely awful customer service. Tried ordering at the counter because the kiosk menu is awful. They didn't even look at me or tell me to use the kiosk. Finally used the kiosk. Spent $18 on donuts, a stuffed croissant, 2 fritters and coffee. They acted like my order was complete after giving me the burned croissant. 6 people working there, joking around, didn't even box my donuts, and then forgot the apple fritters I ordered. Practically nobody else in the store, only drive thru, and they acted like I didn't exist. Shouldn't take 10 minutes and numerous reminders to box donuts that are sitting on a shelf. Will not be returning here."

"I want to give a 0 rating. I asked for a cappuccino with a shot of espresso. and I told the cashier again to make sure shot of espresso is there. They nodded and they gave me drip coffee with cream, I didn’t notice until I left from drive thru. It was TERRIBLE! The bad tasting coffee is not my annoyance as much as the lying and passing it under the rug as cappuccino! The hash browns were undercooked and gross."

"The female taking orders was extremely rude and impatient. Once I requested my few items, throughout my request, I was promptly being cut off before I could finish my request. Furthermore, between a thick accent and her inability to properly communicate, additional items were being added to the order that did not need to be. I recommend some type of Customer Service training for this individual. This is unacceptable."

"I did a mobile order with them I came maybe 10 minutes after I order, my food was cold and the everything bagel barely had any of the toppings that are supposed to be on there"

"Ordered a pumpkin donut. Got this instead. Normally this wouldn't bug me but it's the second time in a row that it's happened and I hate strawberry donuts. Check your order before you drive away."