The Cheesecake Factory

"We come here often and had a delicious dinner last night as usual! While the servers are always very good, last night we had the pleasure of being served by Emily. She was a pure delight. From her friendliness and concern over all parts of our meal we felt very well taken care of! My daughter ordered a vegan entree and Emily came back twice to make sure that how her meal was being prepared fit her dietary guidelines. My entire party just thought Emily was the best. Thank you!!"

"Visited today for lunch food and service was good. Quantity was decent too for one serving. What I didn’t like is the seating arrangement the sofa for 6 was too clumsy."

"Out of all of the different locations I have ever been- this one by far was the best. Wait time was reasonable, food looked and tasted amazing.. it came out hot and fresh looking. Our server Oliver was so sweet and checked up on us in good times made sure our drinks were filled. He took the time to explain dish sizes and was extremely patient. I couldn’t have asked for better service all around."

"This is the first time I visited this location. I visited Menlo Park Mall location a couple of times but not this one. The food tasted great and the service was also prompt. Our waitress was nice and helpful. The atmosphere was wonderful but.... unfortunately the table next to us were very noisy teenagers. That was the only thing that spoiled the great feeling for the whole dinner..... Maybe next time will be better....."

"I regularly visit the Cheesecake Factory a few times per week for lunch. They have great food. I must say some of the staff are very good. Especially the young lady behind the pickup counter. One of the male staff members that works the pickup area consistently messes up our order. He sticks out because of his hat is always on backwards. It’s obvious he doesn’t care. Other than that, I have a good experience with better quality food than most fast food/restaurants in the area. I did have a bad experience a few months ago where I found glass in my food. I called them to let them know I found broken glass in the pasta and they said they would call me back but never did. That experience specifically stuck with me. I understand accidents happen, but at least address it professionally."