Aaron's

"I rent this computer every month and I even bought a ethanet cable with it and it's always having trouble with the graphics card and it's always so laggy anymore it's ridiculous"

"Employers are always helpful in making purchases to fit your budget. They are also helpful when you are late with a payment, very understanding and they work with you. Highly recommend."

"They are illiterate. I called yesterday to schedule a payment plan to which they still took it automatically out of my account after I set a date with a rep yesterday. She obviously doesn’t know how to do her job, lies to customers, doesn’t align with the company policy and values. She basically pretended to do her job and didn’t ! And now I have to deal with the repercussions. Aarons is a scam"

"you will never go back again. I will never buy nothing from them. had an issue with my couch didn't do what they said they were going to do. and order stuff for me wait until I paid it off and only gave me $200 off when I paid almost $2,000. and the head person that is in charge their didn't want to come out of his office to speak to me only the manager I'm letting people know now do not go there look on Facebook for something. you can get for free or cheaper than coming to this place. I've been going there for a very long time and again will never go back. even when I called head corporate they said somebody would get back to me and no one did I had to make the call."

"I got a washer and dryer from them back in 2007 and had great customer service. HOWEVER I just recently got a new washer dryer on June 1 2023, however, my customer experience didn't go the same as previously am a member of the Arrons club, and with that comes members benefits such as discounts at other stores locally and work/disability insurance. I went out on medical leave unexpectedly in July and Arrons still made my regular payments. On August 16th I called tell them I was going to be late on payments this week and the arron employee said i could use Arrons club. So she filed the claim over the phone and said someone will call me and I'd receive and email with the papered that needs filled out. I never got a call or email. Here's why. When she filled the claim she didn't put my email in she used a different email address that isn't mine. Found that out when Arrons corporate customer care called me i did get a call. Meanwhile I was waiting for the claim info my local Arrons called me 4 times one from the GM and 3 from a man named Angel. I told him about the arrons claim that was pending. And he said: I needed to pay 100.00 then I'd be able to file the claim through Arrons club i said okay I'd be able to do that on September 15th. He said okay but shredded that this is a new account and I shouldn't be late on payments. He hangs up. He calls me back 30 minutes later and again scolds me about the account being a new account and I need to pay 160.00 now. I said okay but not till September 15th when I get disability pay. He said ok and will mote the file. On September 18th he calls me back yelling at me this is a new account and it needs paid now, and continued scolding me that I need to make payment before filing a Arrons claim. I hangup on him for the way he was talking and being rude to me. And blocked there number. The GM of the store also did the same thing to me when I spoke to him and then he sent me an email and text messages about it. So I emailed him back and told him about what's was going on and filled an arrons claim. He never responded and that's when the calls started from Angle. Absolutely horrible customer service from the GM Richard Taveras and Angel and the girl that originally took my claim info. They had no intention of letting me file a claim till I returned back to work. I plan on filed with BBB aka Better Business Bureaus CLAIM AND CALL THE CORP OFFICE."