Rent-A-Center

"I got my order on a Friday and did not care for it and was unable to return it so I got stuck with some thing that I absolutely do not like and I’m only halfway through the payments"

"Harassment is rampid at this store. They called my job twice. The first tine i told them never to call my job i will get to them when im available. They called my job again and left a message with a sales rep at my job. I do not and have not given consent for rent a center to contact any third party for any reason pertaining to my account. It is unlawful to call more than. 7 times in a 7day period as per federal board of consumers. Rent a center was informed if a payment us missed the full double payment will be made by the next scheduled payment. I have spoken to a male at this store and told him about my payments and Nothing has changed. Again I do not consent to calls between 8:30am and 7:00 pm any day I do not consent to any calls to any third party. If a payment is missed it will be paid by the end of the month. Rent a center is not above the law and no employee is legally allowed to harass or threaten any customer in anyway. I have been threatened with grand theft by Cathy at the Pottstown store. The constant harassment is uncalled for as well as unlawful."

"This is not my first time going. When money is funny and you need something this is the go to. Pay them off with in the cash item so then it's not a long drawn out process. Many people u see complain however don't be late or put them off and u have no problems. Simple. Talk to them and work something out."

"I was in the market for an additional bed and went in just because I was not looking to get into some 3/6 year agreement with other furniture companies around town, anyhow they had nothing on the sales floor when it came to beds. They showed me online options which was fine then the girl said that she was gonna call another store and see what they had available so she calls me back they make me pay as soon as possible which was fine but it comes to my house and the bed was not what I had seen online nor what I expected at all the platform they gave me looked like a college dorm campus bed. No lie. Not anything I would pay $40 a week for. I didn’t even have the bed 24 hours and I had them pick it right back up. They definitely had an attitude on the phone about it but I’m not being stuck with anything I’m unhappy with nor paying $40 a week for it. So now they have $30 worth of my money for no reason. I’ll just be buying something outright that I can at least see in person first never again!"

"This place is terrible. I rented a Samsung phone and am 3 weeks behind, but the company deemed it appropriate to randomly lock my phone. When calling the store, I told them I had an issue with my job, but am working again. I told them I work for doorsash and literally can't generate any income unless I have a phone. I was told I have to bring my account out of the negative in order to have my phone unlocked, and they'll send out a van to pick up my phone if I can't make it to the store to return it. They also told me they'll report the phone stolen if I don't return it. This is absolutely ridiculous. I want to keep paying for this phone and have the ability to do so, but only if they unlock the phone so I can work... I'm contacting corporate, then the better business bureau. I'm not letting this situation go. This is unethical."