Ulta Beauty,

213 U.S. 206, Chester, NJ 07930

"I got a great hair cut but some of the products I spent so much money on failed so I am forced to reduce my stars. The blush already has hit bottom after a couple of months. The mascara runs all over the place. The associate helped me pick out these products."

"I have been getting my hair done by Erin B. for over 2 years. She is a very kind, caring, and passionate person. She always has a very thorough consultation with me each time I go in and is very transparent about what is best for my hair. Erin always makes me feel amazing after I leave the salon. I have had bad experiences at salons before but Erin makes sure that everything is done perfectly and precisely when it comes to my color and cut. I always get a balayage/highlights and a haircut with her, she never disappoints."

"Will never shop at Chester Ulta again. I called yesterday to see if I could still return a product and spoke to Jane, who claims to be one of the managers but was the complete opposite of what a manger should be in my opinion. She was nasty and rude and told me in a very rude tenor that I have to call later because she’s busy. There wasn’t a kind tone to her voice nor an apology for her rudeness. I would not have mind if she had kindly told me that she had a line waiting and perhaps she could take my number and call me back or if I wouldn’t mind waiting on hold but none of that was offered to me. She kept talking her over me and would not even let me get a word in edgewise! She even went so far as to include the customer she was helping into our discussion trying to get her to take her side. I can’t make this stuff up. The height of unprofessionalism! SMH…I asked to speak to DM and she told me I have to go through corporate. I even asked her to have the DM call me and she refused, telling me I have to go through corporate. I went in today to make my return and again asked her how I can contact DM. Again, she told me I have to call corporate. Would not take my number either to have her call me. I asked to speak to the other manager who immediately took my number without a problem. Will never return to that store again. She is a poor representation of what a manager should be."

"Leah is a very skillful stylist , I go to her myself & I recently brought my 11 year old daughter in for a hair cut ! I can’t say anything bad ! I can’t wait to come back for color ."

"I love my hair stylist Leah and this new Ulta! I've known Leah for many years but only recently started going to her for my hair and she's the best. She takes her time and always answers all my questions. Even when I'm unsure about something she reassures me that she knows what she's doing and it'll look great. She never lets me down because it always comes out looking great! Everyone else was so friendly as well and helped me with anything I needed! I highly recommend going here!!"