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Ned Stevens Gutter Cleaning
334 Brock Bridge Road, Laurel, Maryland, United States
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About the Ned Stevens Gutter Cleaning
services. The workers are always professional, courteous, and efficient. I appreciate the convenience of their annual service plans, which take the hassle out of gutter maintenance. I highly recommend Ned Stevens Gutter Cleaning for all your gutter needs."
Photos of Ned Stevens Gutter Cleaning
334 Brock Bridge Rd, Laurel, MD 20724, United States
Reviews of Ned Stevens Gutter Cleaning
"They came at a convenient time. They were very polite, friendly, and efficient. Of course I can't examine their work, nevertheless, I am confident that they did a good job; it's just the way they were. They left two large bags full of debris at the end of our driveway; I would have appreciated had that been removed, but when we contracted for the work, nothing was said about that. I didn't think of it, and didn't request it. I cannot and do not fault them for that. I understand from calling Ned's that they would send someone to pick it up if I asked. I have no idea whether there would be a charge for that. Overall, I am quite satisfied and will use them in the future."
"This was our first service with Ned Stevens - recommended by our son-in-law. We signed up for the 4/year service and look forward to working with them. The crew came and quickly and as quietly as they could (since they were working on the roof) cleaned the gutters. They left a debris bag by the curb and put the faucet protectors back on before they left. Everything was cleaned up. Of course they found an issue with the gutters and since we are new owners of the house we will check with the previous owner to see if she has had any work done. No pressure from them to give an answer on replacing the gutters and I liked that. I would recommend this company!"
"It took the workers 30 minutes or less to complete the services . I would have appreciated it more if photos were provided to me for the additional services I was told that are needed for my 2 floor level gutter and the mold on the roof as well. Overall, there are no real complaints so far. The cost was affordable as well."
"Update: Received a call from Customer Service (CS) following my original review. There was a miscommunication between the crew and dispatch, which was under review. The team offered to reschedule the work into the future. Will try the company again in the future solely because of their customer service. Will re-rate after work is performed. OP: Don't waste your time. Their call center is quick to schedule a service for you but the service is not done on time. Crew didn't show up on the first schedule day. No call or warning. Second schedule day, crew shows up and only does half of the services but tags work as complete and submit invoices for payment. Call center apologizes and asks to reschedule. Good customer service but unreliable and untrustworthy crews. Originally scheduled dryer vent cleaning and gutter cleaning. Dryer vent work done. Gutter cleaning, the company's specialty, completely ignored"
"These pictures were taken same day after their crew supposedly performed a “complete” cleaning. Leaves and debris remained in the gutter. I waited over a week after contacting them before posted this review due to no response received. Do not recommend."
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