MOB Salon
7944 Bustleton Avenue, Philadelphia, Pennsylvania, United States
About the MOB Salon
MOB Salon is a premier beauty salon located at 7944 Bustleton Avenue in Philadelphia, Pennsylvania. Specializing in hair care and health, our experienced team of stylists and professionals are dedicated to providing top-notch services to help you look and feel your best. From trendy haircuts and vibrant hair color to luxurious treatments and pampering services, MOB Salon is your go-to destination for all your beauty needs. Come visit us today and experience the ultimate in relaxation and rejuvenation.
Photos of MOB Salon
7944 Bustleton Ave, Philadelphia, PA 19152, United States
Opening hours of MOB Salon
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
10:00 - 18:00
Sunday:
09:00 - 16:00
Reviews of MOB Salon
"Back in mid May, I gave the salon owner, Frankie, $500 as a down payment for an apprenticeship with him at the salon, which I was supposed to start July 23rd at 11am. He never showed, he never called, and he never returned my calls or messages. As of today, July 29th, I still have not heard a word from him, despite several attempts on my end. I went to the salon the day after my apprenticeship, and discovered he had never even completed, let alone sent in my apprenticeship application to the state board, even though he told me had done so. Frankie may be talented behind the chair (on the rare occasions he actually shows up to work), but he is a garbage person. Not to mention a scam artist, a liar and a thief."
"Scam! I purchased a $251 Groupon for a package of 3 keratin hair smoothing treatments at MOB Salon. I called to schedule an appointment and the owner, Frankie, advised me to cancel the Groupon and buy it through the salon. I followed his recommendations and went in for my appointment. Frankie did the keratin on me. He said with my hair I should get the more expensive treatment package $425 for 3 keratin treatments and if it didn't work I could have a touch up free of charge. I was told this would eliminate all of my curl and fizz. I have had many Keratins before that were all successful. The first time I washed my hair after this treatment my hair went back to being frizzy and curly, like nothing happened. A few days later I texted the owner (he provided the number) to request a touch up and he asked when I would like to come in. I gave a few dates and he did not respond until A few days later to apologize for the delay. Again he asked when I could come in and when I replied he did not respond. After not hearing a response I waited a few more days and asked if he had time to check his schedule and he did not reply. During this time. I called the salon during their posted business hours and left several messages without a single call back. I texted again a few days later and finally was told I could come in the following night at 6PM. I was asked to Venmo money to the salon to secure my appointment. I was told this was for the formula, despite being told this is free of charge, and that I would have this discounted at my next appointment. I sent a payment for $100 in addition to the charge I already paid because I was told this was a requirement for extra product. I showed up for my 6 PM appointment the following day and nobody was there, the door was locked and the salon was closed. The salon is advertised open until 9PM for that day. I called and the phone went straight to their voicemail. I texted saying I'm here and left voice messages. It's been 3 months and I haven't heard a peep from them. I have never had a problem with the keratin treatment before. I requested a refund through Venmo and he declined it. I have not been refunded. I have paid several hundred dollars for a service that does not work."
"I am never one to complain, but my experience at MOB was less than desirable. It was especially upsetting because I recommended this to my girlfriend who came with me and had her hair fried. Long story short we got the keratin smoothing treatment and after we were able to wash our hair, we came to the realization that the treatment we both paid a lot of money for did nothing to our hair and in fact damaged both of our hairs. I called Frankie to explain our situation and had to visit three separate times to track him down. After meeting with Frankie, he was very apologetic and agreed to refund me the $260 I spent on my treatment to which of course I was very pleased. A week later, much to my dismay, I noticed on my bank statement that I was not credited but was again DEBITED another $260. So now instead of being refunded $260, I have been charged $260 TWICE. A few days later I was credited for the second $260, still not receiving credit for the original $260. Calls to Frankie went unreturned which was very upsetting to me. I called him multiple times with during posted normal business hours with no answer. I stopped by two times, the second time with my bank statement to show him that I was debited twice...and he was not there. Left my bank statement in the mail slot. That was almost two weeks ago and not even a call from Frankie. I called my bank to resolve this matter and hopefully I will be able to get my money back from my bank's Fraud Unit. Very upsetting and would not recommend the salon."
"First time customer and I'm in love!! My stylist was Misael and he was amazing. From start to finish I can honestly say that I had beyond exceptional service. I went in with a Groupon for a cut and left out with such a pretty balayage. Although pricey, you really do get what you pay for. Think about the expensive products they put in your hair so it can come out looking so full, vibrant and amazing. My hair feels so healthy and soft. The salon was clean and their whole staff was friendly. They offered beverages and snacks. Thank you Miseal. I have found the perfect hairstylist! I will definitely be coming back ;-)"
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