Twigg Plumbing & Heating
105 Knox Street, Cumberland, Maryland 21502
About the Business
Twigg Plumbing & Heating is a reputable plumbing institution located at 105 Knox Street in Cumberland, Maryland, United States. Specializing in plumbing and heating services, they offer top-notch solutions for residential and commercial properties. With a team of skilled professionals, they provide reliable and efficient services to meet all plumbing and heating needs. Whether it's a leaky faucet, a clogged drain, or a malfunctioning heating system, Twigg Plumbing & Heating is dedicated to providing exceptional service and customer satisfaction. Contact them today for all your plumbing and heating needs.
Reviews
"Good staff all around. Friendly, polite and got the job done. I want to thank the crew today for solving the problem and even went the extra mile and shoveled my driveway. Kindness won the day for me and I thank you very much for that."
"My landlord wouldn't include me in the conversation and I remember this outfit from Petersburg WV and they are just disgusting people who say things about you personally that aren't true. How do I know they didn't lie . The people in the housing authority have touch power over the decisions you can make when there is a sewer gas smell, have a lung problem. I never spoke to anyone personally."
"Twigg came out within an hour of me calling to replace a badly-leaking water heater. Missy, the office manager, said they put failing water heaters and sewer issues at the top of their priority list for homeowners and, boy, did they ever. Their two workers were super friendly and answered all my questions, as well. They’ll be my go-to company from now on."
"I called them to come to my house to fix some clogged drains. Very responsive with that. The men who came to my house were nice and professional. Explained things to me. When they came to my house they found a burst pipe under the utility sink in the basement. I was told “the boss” would have to contact me about an estimate. I have called about 4 times in the last 6 weeks with no call back from “ the boss”. I was told to expect a 3 week wait and it’s been double. Each time I call I’m told he will be given my message with no call back. My kitchen sink has been full of water for weeks and that information has been relayed. Completely unacceptable to leave a customer waiting 6 weeks for a phone call. I really wanted to give them our business but going with another company in the area with better reviews and they are coming in less than a week to give an estimate."
"I called Twigg's to install a dishwasher and they sent two workers out. They removed my old one and said they could not install the new one because it did not have a drain hose. I asked if they could use the hose off the old one and they said no, charged me $100 and left me with two leaks under my sink! I called about the leaks and the owner came out and fixed one leak and said the two previous workers could have installed with the old hose but they did not want to and he left. I thought he fixed both leaks but he did not!! So, I called again and a different worker came and fixed it...these were not little leaks either. Water all over my kitchen for hours until they finally came out and got it all fixed. The owner wanted to charge me another $150 to install after all that. No thank you!! They did not instill any confidence that the job would be done correctly. Look elsewhere if you want things done right!"
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