Wendy's 74 Centerton Road, Mount Laurel Township, NJ 08054

"literally would not take any orders almost 40 minutes before closing. sat in the drive thru & pulled up to the window after waiting for 5 minutes. just looked at me while i sat there."

"All we wanted were cheeseburgers and fries - that was it. The counterperson kept trying to upsell us to include chicken in our order. I told her twice that we had chicken last night! To make matters worse, one of the menu screens was blacked out. That really helps. I eat fast food once a year and don't have electronic menus memorized. Don't try to make a fool out of me because I'm older and try to get me to order something I'm not interested in ordering. Is this how it is now?"

"What a horrible experience!! Placed a mobile order for $42. Went to pick it up, everything was good until I reached the pickup window. They made me wait more than 10 min for 4 burgers, out of which 3 were ready in the first 3 minutes. I could hear then say again and again we are waiting on a single to get this order out. I waited patiently, all the mean while the line behind me increasing. When they realized this. They acted like opening up the packets to make sure I wasn't looking, shuffled the burgers around and gave then to me. The young lady at the drive thru gave me two thumps up ( usually means your good) but I guess not. Drive away as my dog was at the vet, only to realize I was missing one of the big burgers, so I drove back, not cause I cared about the burger but they way they treated me and with me being there thought it was okay to just leave me with out 1 whole burger. Once I was back trying to get the burger, they couldn't find my order in the system anymore, when I reached the window I had to show them my mobile order to prove it was me, ever though I was just there a few minutes ago. In any case check your orders, and Wendy's if this is the experience you want your customers to have maybe stop poking at your other competitors who atheist train their staff to not be rude after committing a crime. Attached photo is how a 13$ signature burgers was given to me. When I politely asked the lady at the window to just repack, she rudely said throw it in the dustbin outfrount if you don't like it. That burger cost an hour of their lazy work at the location and throw it away. PS Wendy's I have the whole interaction first and second part on dash cam with audio if you have any doubts. Reach out to me and then maybe I'll let you have it if you care enough."