Panera Bread
2045 New Jersey 57, Hackettstown, New Jersey 07840
About the Business
Panera Bread is a popular bakery, cafe, and restaurant located at 2045 New Jersey 57 in Hackettstown, New Jersey. Known for its freshly baked breads, delicious sandwiches, salads, and soups, Panera Bread offers a wide variety of meal options for dine-in or takeout. The cozy atmosphere and friendly staff make it a great spot to grab a quick bite to eat or relax with a cup of coffee. Whether you're looking for a hearty meal or a light snack, Panera Bread has something for everyone.
Photos
Contacts
2045 NJ-57, Hackettstown, NJ 07840, United States
Opening hours
Monday:
07:00 - 21:00
Tuesday:
07:00 - 21:00
Wednesday:
07:00 - 21:00
Thursday:
07:00 - 21:00
Friday:
07:00 - 21:00
Saturday:
07:00 - 21:00
Sunday:
07:00 - 21:00
Reviews
"I love Panera, and the food quality is consistent between the 2 locations I go to (M.O. and Mansfield). Only reason I wouldn't give 5 stars is that I find it pricey for what you get."
"Sadly I have to give my local Hackettstown Panera 1 star. The service and atmosphere are fine. However, whomever is preparing the breakfast food often leaves out the key ingredient. On a number of occasions (today being the 4th) I’ve ordered the beacon egg and cheese sandwich (simple right?) and I leave, get on the road or back home only to find there is no bacon. One time, I got home and no bacon again. Frustrated, I went back for them to correct it and I literally watched them open the wrapper, slap bacon on it and bring it back to me. I told them to make one fresh since the egg and cheese is cold at this point. Again, this morning against my better judgement, I went back and the same thing happened again. Got on the road, took a bite and no bacon. I ended up reordering from the Chester location, which was very good. They get 5 stars in all areas."
"Honestly, super disappointed in the customer service here. I ordered a you pick 2 with broccoli cheddar soup and one of the new stacked chicken green goddess I. The guy who took my order definitely seemed new. He was going slow and I was repeating things for him. When I got the total, it was $44 for 2 people which seemed like a lot. But I didn’t say anything. Then when we got our door we saw why. He gave us full bowls of soup instead of the typical cup for the You Pick 2. But I still didn’t say anything. I figured it’s not a huge deal. And then I went to go eat my sandwich and realized there was no chicken on it. Since we spent so much on the food I figured I would at least politely ask them to fix it. I waited in a line of several people and kindly explained what was wrong when it was my turn. The guy (who got the order wrong in the first place) was going to take it and get me a new one until the manger (I believe her name is Julia) stopped him and told me to bring it to the pick up counter and just ask for a “cup of chicken.” I thought this was very rude especially as I had waited in line and honestly, getting me a new sandwich just would’ve been the nice thing to do. Instead I followed what they said, went to the pick up counter where another woman told me “oh you have to ask for the chicken one if you want chicken on this sandwich” to which I replied “I did.” Once again…very rude. Then she was like “well what do you want. I can heat you up some chicken if you want.” And I said “I guess that’s my option.” So she literally just heated me up a freaking cup of chicken instead of just making the sandwich correctly. I will definitely not be coming back here anytime soon."
"This is my second review on this place apparently my other review got lost in the void but the portions versus the prices is not worth it. Paid an $2 extra dollars for a bigger portion and instead got the same portion just a bigger bowl. What the heck. This has happened 3 times. Not coming back. You’re soup is usually on sale anyways at shoprite so I’ll just get it there or make it myself."
"I paid nearly $6 bucks for this [small] salad (paid little over $5), and my salad is not even filled to the half way line?!?! I mean, I get it's Pernera Bread, but I can't even get what I paid for? I am really not happy. Before I picked up my order, I was hearing complaints from customers and now I understand."
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