Panera Bread

"My rating is related to my purchase. when you purchase toasted bagels, especially when using butter as a spread, it would be nice for the butter to already be spread on the bagel while it’s still hot to allow it to melt."

"I rarely go out to eat at expensive restaurants unless I vacation or with my family, but I go here with my friend when we want to talk for long periods of time while relaxing with some good food. Everytime I visit this place, it's been nothing short of goodness! I don't want to detract from the other reviews that say this place has been a poor experience, but from my personal experiences, I enjoy this place. It may not be the cleanest, but I've come to expect it with places that has lots of young people visiting. However, if the mess is to an extreme, I will note it, but so far, I haven't seen any. As for the noisy atmosphere, I can say I expect it to be as such because of the crowded area. There are always people here, and it adds a nice touch of liveliness throughout the restaurant! The service is also exceptionally quick from my experiences. I don't remember ever having to wait longer than 10 minutes to get my food. Even my friend who has been here multiple times never had to wait. As for the food, I find the Mac & Cheese to be my automatic go to whenever I visit here and every time I order the 'You Pick Two' menu choice. It's delicious and pricey, but worth it when visiting every couple of months! As for the sandwiches for the other entree, I go for any random one my friend recommends because most of the sandwiches are all good! Some of the sandwiches I got in the past were the 'Roasted Turkey & Avocado BLT,' 'Signature Take Chicken Sandwich,' and 'Smoky Buffalo Chicken Melt.' I would recommend this place to anyone as long as the place stays good!"

"This evening, while eating my chicken sandwich, a hair from the food got stuck in my tooth, so I threw the food away. As I was leaving, I informed the manager, saying, "I found a hair in my food, which was not very pleasant." Her response was, "I can remake your food," which initially seemed nice. However, I declined her offer, explaining that I had already eaten half of my meal. Instead, I casually said, "Please see if you can prevent such incidents." Unfortunately, her response was rather abrupt, as she stated, "All I can do is remake your food if you want, but we are not required to wear hairnets, so I cannot do anything else." This left me quite surprised by the manager's response. Maybe the fact that it's a well-running business in a decent location had made her careless about the customer's experience. Regrettably, they have lost a customer, as I will not be returning ever. On a positive note, my children had a good time, so we left with that positive memory."