Mattress Warehouse of Greensburg - Greengate

"Awesome customer service! Ben helped us find exactly what we needed. He took the time to show us any mattress that might work for us. So happy to have found the mattress of our dreams!"

"Very good customer service. Was able to get 2 mattresses for a good price! Helpful and not hovering around us while we were thinking."

"Stopped in to purchase a king mattress and foundation, and Ben was very pleasant and helpful. His knowledge and patience were really refreshing."

"I love my new mattress from Mattress Warehouse. The staff went above and beyond to help find the perfect mattress. I highly recommend Ben, Robert, and Joe. They went out of their way to help us from start to finish."

"If 0 were an option... Moving to the area, I was under pressure to buy two twin mattresses for my kids. I called ahead and asked of delivery was available that night, since we would have to have kids sleeping on the floor otherwise, and he said it was. When I arrived, the first salesman said that he'd have to deliver it, but would charge me $100 to deliver it (he was put out because there was a Steelers game in 30 minutes.) I was not in a vehicle that could take a mattress, and they were only "cheap" $250 twins, so I attempted to tie one on my roof of my car so we would have something. I came back the next day to pick up the other mattress. I was again given a $100 option, so, again, strapped it dangerously to my roof. When I got home I quickly realized that I was given the wrong mattress. It was the correct model, but an XL length hanging over the foot of the bed 4-5". When I called to find out what my options I spoke to this salesperson (see picture). Terrible. He said he didn't have time to come to swap them unless I waited a week or more. And would have to be in the packaging still, which was impossible since I had tried to put it in my home already. After several calls back and forth his "district manager" simply let him know to bring it back, clean and they'd swap it. So, frustrated, I made the third round trip. When I got there the salesperson refused to take it because it wasn't in in the plastic, even after just taking to him before I left home. He refused to let me take it, locked the door and called his DM again. Treated me like a criminal when I was insisting that they had given me the wrong mattress AND told me I could swap it. Finally gave it to me and refused to discuss anything further. This company puts themselves first. You have many options on the same street. This is not a place to do business. UPDATE: Asked to contact corporate after posting my experience and when I made an effort, no response. Fitting for the experience."