PrimoHoagies

"I don’t understand all the bad reviews… I’ve been coming to this shop for 10 years and have always had a positive experience. Today I went in and received great customer service, my hoagie was ready fast, and it tasted great! Thank you guys."

"Went to this location to buy a hoggie (which I used several times before) on Sunday at 10:10 AM. Store was supposed to open at 10AM but doors were locked. Workers inside saw me standing outside but nobody came to open the door so I left. I won't be back. They just lost a customer."

"After being told it was 40 minutes for a pickup order, i show up to them having no order of mine in their system i show the correct store number to the enployees only to have them call me a liar! Horrible experience as a frequent customer will not be back as quality and service has declined over the past year!"

"My rating is not based on the food, which is generally a good sandwich shop across all locations. My issue is over how the service was sub par... I walked into an empty shop a little after 1:30, reviewed the menu and placed my order for an Audiablo. The employees appeared to be going about their tasks in a relaxed way, probably because their lunchtime rush was over - no big deal. After I place my order, I went and sat to the side to watch TV while I waited. After a couple minutes, I snapped some photos to upload to Google (timestamp 1:40). A couple other customers come in and order. At 1:52, I notice one of the other customers that came in after me got to sandwiches and was sitting down to eat one. I ask, what gives? "Oh well, yours is cooking now and takes a lil longer. We'll call your name when it's ready." Fine. By 2:02, I had enough waiting and go to check on it again. Oh, there it is, sitting in a bag on the table behind the counter. Are you serious? Took over 20 minutes to make a sandwich and then when it's ready, you don't tell me even after I've had to check on it?!? Just... wow. Sandwich was fine, but caked in onions. I like onions, but no one likes that many onions. Tl; dr: call your order in ahead of time unless you don't have anywhere to be for the next hour or two."