Old Navy

"I always budget before going in usually $10 never fails total $8.44 jeans and top!! Love me some old navy!!"

"If I could give zero stars, I would. I visted this store today with the intent of returning 3 pairs of pixie pants I ordered online before Christmas or even exchanging them. I received awful customer service from the cashier. I showed my mobile reciept which has all info needed. She was a young blonde with blue eyes, she did not care to explain the return policy, but she did not hesitate refusing to take my return no matter what. She said she is unable to return my items because it has been more than 30 days. I then asked her why? I informed her that about 3 months ago, I called and spoke to Zariah. She was very sweet. Zariah said I could bring back the tagged clothes I got about $25 back. Even if they were only worth a couple cents. Today, I asked to speak to the manager, Lauren. She was nicer than the cashier, but restated the same thing. I will not be returning to this location nor will I be shopping online at Old Navy’s site. This info is no where to be found on my order. It is not emphazied & followed by all employees obviously."

"The cashier said she saw an error and to reinsert my card again. I said what I saw was approved she again say she an error. I reonseryed my card again. I told her I was going to my on purchasing as soon as I get home to ensure I haven't been charged twice. She said I wasn't because of an error she saw. Well. I was charged not twice but three times. I called the to ask for a manager she said she was the manager. I told her now she tells me to check with card company and till it clears with them because it's nothing she can do. I may not understand this card system but if you tell me my card show an error and I need to swipe my card again why is it showing up as being paid. It looks like to me also that she scanned the items too many times and why didn't she see that. She was very rude on the phone also not very professional or helpful."

"Last visit was black Friday. And given that, the store was very neat. There were plenty of cashiers. I was also picking up an online order and it was right there waiting. Very smooth visit to Old Navy."

"My wife and I went in to the California, MD location and we were very pleased with our experience. Great deals on everything we were looking for. Great selection. We also had something not ring up properly at checkout and Hannah who rang us up was very quick to get it fixed for us. Hannah was very pleasant and welcoming and took very good care of us! A wonderful experience all around! Thanks!!"