Lotus
888 Resorts World Drive, Monticello, New York, United States
About the Lotus
Lotus is a prestigious restaurant located at 888 Resorts World Drive in Monticello, New York, United States. Drawing inspiration from the beauty of the lotus flower, Lotus offers an elegant dining experience with an authentic menu of Chinese delicacies. The chefs at Lotus use only the freshest and finest ingredients to create flavorful dishes such as Peking Duck, Coral Shrimp, and Curry Chicken. Guests can enjoy a genuine dining experience with full tea service, adding to the overall ambiance of this fine dining establishment.
Photos of Lotus
888 Resorts World Dr, Monticello, NY 12701, United States
Opening hours of Lotus
Monday:
17:00 - 22:00
Tuesday:
17:00 - 23:00
Wednesday:
Day off
Thursday:
Day off
Friday:
17:00 - 23:00
Saturday:
17:00 - 23:00
Sunday:
17:00 - 22:00
Reviews of Lotus
"Went on a busy niht and staff was able to get us a table with no reservation. Service was good, but food was excellent, had wonton soup and Mongolian beef and both were excellent. Will go again"
"Terrible service, terrible wait time. My experience was so horrible that by the time the food FINALLY arrived, I just packed it up myself and got the hell out of there. Reservation was at 830pm, was promptly sitted. Waitress came within 5 min and took our orders in a timely fashion and that's the ONLY good part of the night. We then waited 40 minutes for my husband's coke and glasses of water for the table after asking the waitress twice for them. At 920pm, the server attempted to deliver appetizers to our table that we never even ordered so it had to be sent back. When the wonton soup arrived, a spoon was not provided. So I guess we were expected to slurp/sip the soup from the bowl? Asked the server for a spoon and not one but TWO servers holding the dang spoon walked right by our table and kept walking. Took another 5 min before a spoon was provided. The other appetizer arrived at 925pm so hope lit within me with the thought that the food will now come at a more timely manner. Much to my disgust, it did not. At 945pm, inquired with our waitress when the food will be ready and was given an answer of "now". Their meaning of now must be different than mine because when our entree FINALLY arrived at close to 10pm, I was not even hungry anymore. I just requested to box it all up, paid the bill (with the mandatory 20% tip already tacked on) and got the hell out of there since it was obvious that the customer's time is not respected in this place. The table next to us arrived 30 min after we did and they got their food before us! The little food that we ate was good but this place is now banned from our list. We will NEVER eat here again, and we'll NEVER recommend it."
"For them to advertise as an upscale fine dining experience is a total lie. Yes the ambience is nice but the tables are on top of each other. This was the worst experience I've ever had. We had reservations for 7:30 we come at 7:30 the hostess says they're clearing up the table will be ready in just a moment. Well 30 minutes later we're still waiting and we've asked the hostess a few times what's going on and she just had a nasty attitude and said they're still getting it ready. We finally get seated and have to wait another 20 minutes just to get some water, how ridiculous !!! To get someone's attention for something is non existent and the service is non existent. For appetizers we got the wonton soup and the garlic ribs, it was a complete disaster. The garlic ribs had absolutely no meat on it it was all fried breading and just fat, absolutely not appetizing we asked them to take it back and they gave us a problem about taking it back. The wonton soup had a weird taste to it and did not even look or taste like wonton soup. For entrée we ordered the orange chicken, pad Thai, and chicken lomein. I asked if instead of white rice I can substitute it for fried rice and I will pay for the extra and they said no you will have to get the entree fried rice which was $20..... whatever I'm good no thank you. The orange chicken came out cold, the lomein chicken was so rubbery it was not edible. The pad Thai was okay nothing special. The portions are big but the food overall was absolutely disgusting and extremely overpriced. I will never come back here again what a waste !!! Horrible service horrible food horrible experience."
"Food was really Tasty ! Servers are courteous. Ordered Lotus Wonton Soup, portion of which is noticeably small and Singapore Mein Fun, which I loved. But lights too Dim. And obnoxiously loud Music."
"First of all when Chef Coco came out and introduced herself, I knew right away this was going to be a great experience. We started with soup and appetizers and they were wonderful. The wait staff was at every need, our glasses never got empty, there service was excellent. Then came the main course. The food was clearly fresh, the chicken was soft and succelnt and vegitables tasted as if they were just picked that morning. I have to commend the wait staff on there excellent service & the manager Karen Lu was very gracious to make sure all our needs where taken care of. This place is a must if ur in the area. I’m looking forward to going back there soon. Thank you Lotus for a excellent evening. Also, there chocolate fudge cake was probably the best I have ever had!"
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