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Champs Sports
6779 Springfield Mall, Springfield, Virginia 22150
About the Champs Sports
Champs Sports is a premier clothing and shoe store located at 6779 Springfield Mall in Springfield, Virginia. Offering a wide selection of athletic apparel, footwear, and accessories, Champs Sports is the go-to destination for sports enthusiasts and active individuals. With a focus on top brands and the latest trends in athletic fashion, customers can find everything they need to stay active and stylish. Visit Champs Sports for a shopping experience that combines quality products with exceptional customer service.
Photos of Champs Sports
6779 Springfield Mall, Springfield, VA 22150, United States
Opening hours of Champs Sports
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 19:00
Reviews of Champs Sports
"I order a pair of UGG boots online. When I got them there was only 1 boot in the box. I’ve been trying to call for 2 days and their phone automatically hangs up after 2 rings. These boots are a Christmas gift. I have not been able to reach anyone. Customer Service said that they were shipped from this store and Customer Service can’t even get in touch. This is totally ridiculous."
"My experience at Champs was great. The customer service was outstanding. I was assisted by Corey the store manager. I must admit that Corey had a trained eye for customer service. He greeted me as I walked into the store and immediately let me know that if I needed him he was ready to assist. As I looked at various shoes, picking up a few then placing the ones I didn't prefer back down, I finally saw one I liked. Corey and another associate in the store were having a conversation but Corey was very customer conceious and saw my approval for the shoes in my body language. He was able to have a conversation and saw my need. He kept his customer service eyes open. I saw this and took the time to commend him for this because those are people skills that few people have. I've worked in customer service for 30 years and Corey has the gift. Thanks Corey."
"i bought a short and the sign say buy one get one free , i picked 2 when i went to check out they want to charge me for 2 shorts, employees came to discuss it with each other they tell me you should buy from the other one i picked where they told me the system still wants to charge me for 2 shorts , looks like all staff don’t know what to do and all the signs they put for the offers are a lie . better be truthful with customers , last time I’m buying from here and i would tell all my family and friends too . very bad experience"
"If I could give zero, I would. Very rude staff. I bought Nike socks from the Champ's in Tyson's Corner but I couldn't make it up there so instead, I went to the one in Springfield. She was rude about it and upset that I wasn't returning them to the original store that I bought them from. Talking about I'm taking money from their store. If I am unsatisfied with a purchase, it shouldn't matter what store I'm returning them at. Champs is a company as a whole not individual stores. And then after I returned them, she tried to keep my original receipt. You're not suppose to keep a customer's original receipt. Because one, the other stuff I had on there were gifts and I was going to give it to my boyfriend in case he needed to exchange something for a different size. I just was very unsatisfied with the lack of professionalism. If you have the time, just drive to Tyson's Corner."
"Friendly staff, I was greeted right away and asked if I needed help. I was also informed of the current sales/specials. All of my questions were answered. I wish they had a larger selection of sneakers."
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