Visions Barbershop

"Walked in and sat down, there was no greeting. Couple of Barbers were sitting down minding their own business. After a good 5 minutes of sitting down, I had to approach one of them and wonder if I need to make an appointment. The answer is No, but direct me to a different barber shop letting me know that my hair is a bit long and they probably can't work with it since the Barbers will be using clippers. No harm done, understand the situation. But definitely need to work on customer service upon arrival and acknowledgement. Those Small little things make a big difference."

"Highly unprofessional! I visited this barbershop for a haircut that would have taken no more than 20 minutes. I walked in this place, was seated for approximately 25 minutes, but did not receive no basic customer service, such as “Hi, can I help you, do you have an appointment, or you are next for a cut.” One barber was attending to a client, but another guy was seated in a barber chair playing with a computer. I later discovered the guy seated in the barber chair was a barber too. A kid walks into the shop, jumps into this barber’s chair and is served by this barber who finally asks me, “Do you have an appointment.” WTH. I try hard to support black-owned businesses, but I will not tolerate poor customer service and rude business owners. I took my 35 dollars which included a $5 tip to an Asian barber that greeted me upon my entrance, charged only $15.00 for an excellent haircut and provided excellent customer service. I do understand businesses are operating in a limited business capacity with COVID-19 restrictions, but damn can a brother at least get a customer greeting??"

"It's hard to find a good barber/barbershop. Visions is very clean. Fats is professional and knowledgeable. My cut is on point every time. The other barbers are good as well."