Pacers Running

"What a wonderful experience. I’ve never been happier! Erika knows her running shoes and suggests what may work best for you. She was spot on and my feet haven’t been this comfortable in a VERY long time. Such a kind and professional staff!"

"Best spot to get properly fitted for running shoes! Jennifer was great help in choosing a good pair, super patient with getting my size right and informative about the particularities of my feet. I could tell she really knew her stuff and would recommend anyone go here when they're on the market for new shoes"

"Everybody at Pacers in Clarendon made me feel comfortable as I explained my situation, and were incredibly helpful in helping me find not one but two pairs of walking/running shoes. Olivia in particular was patient as I tried on many pairs and helped explain the benefits of each shoe. She was knowledgeable in both the products and the health benefits of each item. Would highly recommend this location!"

"Great place for the place to hold a packet p pickup for the Potomac River Marathon. They helped their customers, Health and Safety Foundation, and me, the Running Servant, too."

"Terrible customer service. And never anything in stock. After speaking with Steven (Manager) on the phone at your Arlington location he informed me that he had a pair of Nike Pegasus sneakers in a size 12 in black available for me to pick up. I gave him my name to put the shoes on hold for me. He confirmed and then I proceeded over. Upon my arrival to pick up the shoes I was informed they in fact were not available. Not only that but the staff was in complete chaos, no one knew where the shoes were and it was hard to even get help. Steven the manger then informed me he asked a coworker to pull the shoe and did not actually confirm the shoe availability like he told me on the phone. You can imagine my frustration with having to drive over to this location from Maryland to only be told they were not available. Steven didn’t find this to be an issue and blamed it on it being busy in the store and that he can’t go back in time and change anything (his words). He didn’t even offer to fix the problem by finding a shoe at another location. Terrible manager and clearly isn’t capable of handling the position or managing employees when the store is “busy”."