Three Points Cycles Germantown Wisteria Drive, Germantown, MD 20874

"Poor experience, definitely not Germantown Cycles anymore. 3 weeks for simple tube replacement. Now the shop is frequently closed during published business hours, no one here, no one answers the phone. Still can't get the bikes back, unreliable at best."

"I got a good vibe talking with their staff about their bike inspections and some break work my bikes need. The advice the women provided was clear and helpful. This is one of three shops the have in Montgomery Co, and they are open evenings till 8 pm. Sounds great!"

"I've been going there for maintenance and repairs since 2017. Knowledge staff and fair prices. My bike is always ready well before the expected date. Went in today and was so happy with the service Jason provided. He went to the parking lot to watch me ride and confirm that the adjustments and maintenance were done to my satisfaction. Another great experience with this shop."

"I was told the pedal insert was not repairable. I knew it was repairable, so I bought the tools and repaired it in 30 mins. I do most of my bike repairs but have used Germantown Cycles for repairs that requires special tools and skill. This type of repair is fairly common and appropriate for an SLX crank. The two gentlemen at the shop did not provide an explanation of why the crank was not repairable and I was quickly dismissed. As I mentioned, I have used Germantown Cycles before and my SC full suspension was serviced properly. I think this business does want to be community bike shop and provide good sales and support but Germantown Cycles disappointed me."