Ferguson Bath, Kitchen & Lighting Gallery
5225 Wisconsin Avenue Northwest, Washington, District of Columbia 20015
About the Ferguson Bath, Kitchen & Lighting Gallery
Ferguson Bath, Kitchen & Lighting Gallery is a premier home goods store located in Washington, D.C. Offering a wide selection of high-quality furniture, kitchen fixtures, and lighting options, this institution is the go-to destination for homeowners looking to upgrade their living spaces. With a convenient location on Wisconsin Avenue, Ferguson Bath, Kitchen & Lighting Gallery provides customers with top-notch service and expert advice to help bring their design visions to life. Whether you're renovating your kitchen, bathroom, or simply looking to add some new lighting fixtures, this store has everything you need to create the perfect home environment.
Photos of Ferguson Bath, Kitchen & Lighting Gallery
5225 Wisconsin Ave NW #100, Washington, DC 20015, United States
Opening hours of Ferguson Bath, Kitchen & Lighting Gallery
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Ferguson Bath, Kitchen & Lighting Gallery
"The employees and consultants here have no people manners. The young lady at the front desk didn’t even acknowledge us until my mother greeted her. We passed consultants while looking around and they turned their heads. There was a consultant in a yellow dress that was laughing hysterically, had no professional etiquette. I definitely wouldn’t rely on their expertise. I got the feeling we weren’t their “type” of clientele they were looking for."
"This place is the absolute worst. The "consultants" are a joke. They know nothing but pretend to be experts. They ordered the wrong items several times. They recommended a faucet that is very expensive, and looks absolutely horrible. It shows every water stain as if it is a beacon in the dark. Every water stain shines brighter than I have even seen on a faucet. It is so ugly that I have to replace it. I wasted $1000. Fergusons refused to do anything, even though their consultant recommended this faucet and did not tell me that the finish was more likely to show water stains than any other finish ever known to mankind. They told me to deal with the manufacturer, who, after months of phone calls and emails, agreed to let me buy a new faucet from them. I am not making this up!!! Fergusons represents that their consultants have some knowledge, but they are just salespeople with no knowledge or experience. And they deal with the worst manufacturers. Horrible experience from start to finish. I implore you to learn from my experience, and go any place other than Fergusons."
"I used Ferguson to buy a lot of fixtures for our bathroom remodel in Bethesda. It was a nightmare for the most part. Wrong items sent, broken items sent, items missing pieces, and more. Their people constantly assure you things will be made right meanwhile my time is continually wasted. We are still going back and forth to this day about a vanity touch up kit they were supposed to send me. They have sent it twice so far each time with the wrong color. I would not use this business again."
"I took the time to go into the Fergusons over on Wisconsin where I met with one of the sales people named Tempe. I spent a couple of hours in there looking for several items and making selections, Tempe said she would get back to me by the next day at the latest with some quotes. I did not hear from her so I followed up a few days later with an email, she didn’t respond so I called and left a message, she didn’t respond so I called and spoke to somebody else and she said that she would get Tempe to respond and she still never did. Not exactly what I call good customer service. I drove all the way out to the Rockville store and met with the sales person there, Dixon, and had a fantastic experience. Ferguson should be happy that I just didn’t decide to go somewhere else completely based on the extremely poor service that I got from the Wisconsin Ave store."
"Excellent experience. I’ve been working on building a home and I have found Ferguson to have an exceptional selection at fair prices. Their entire staff is amazingly helpful and knowledgeable. I have had Andrew Thompson helping me most frequently. He has the patience of a saint and works hard to get me the best item for my lifestyle. He also has never forgotten to take advantage of promotions that can save me money. If I could give him 10 stars I would."
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