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Marshalls
5840 Baltimore National Pike, Catonsville, Maryland, United States
About the Marshalls
Marshalls is a popular clothing store and department store located at 5840 Baltimore National Pike in Catonsville, Maryland, United States. Offering a wide variety of clothing, accessories, home goods, and more, Marshalls is the go-to destination for affordable and stylish finds. With a constantly changing inventory and discounted prices, shoppers can always discover new treasures at this beloved store. Visit Marshalls for all your fashion and home decor needs!
Photos of Marshalls
5840 Baltimore National Pike, Catonsville, MD 21228, United States
Opening hours of Marshalls
Monday:
09:30 - 21:30
Tuesday:
09:30 - 21:30
Wednesday:
09:30 - 21:30
Thursday:
09:30 - 21:30
Friday:
09:30 - 21:30
Saturday:
09:30 - 21:30
Sunday:
10:00 - 20:00
Reviews of Marshalls
"Some branded items and some casual common items available . Clothes, pots, stationery, chocolates, paintings all available."
"Hello. I would like to report a complaint and I am already contacting the district manager on top of that. In December 13th around 1030 and spent $206.08 one of the items I bought was a $48 Tommy Hilfiger coat. When I was leaving the store with my mom, the security alarm went off and I started walking back in a worry that I had a security tag on one of my items. The employees insisted that the security alarm had been doing that all night and not to worry about it--I said OK and left. This morning I was wrapping all my gifts and the Tommy Hilfiger coat included--like most people would I took off the stickers that showed the price including the Marshall's sticker. I quickly realized the security tag pictured. So I went around 5:40 this evening-Christmas eve because I needed this wrapped for tomorrow, Christmas Day. Unfortunately, I couldn't find the receipt since the purchase was made on 12/13. I walked into the Marshall's where I purchased it--the alarm went off because of the tag. * saw an older woman in the shoe department who looked like she may work there and I said hello, she just stared at me. I then said hi do you work here? And she said yes. I told her you probably heard the alarm but I just purchased this coat a couple weeks ago and went to explain what happened with the tag and that I just noticed it today. She then asks if I have the receipt, I said that's the problem is that I don't unfortunately but I can show you the transaction on my bank app. She then proceeds to work with the shoes with no response which is rude. I deserve a response and to not be ignored. I then asked do you want to see the app? She says "that's not going to do anything, go in the line up front and they might be able to take it off." I then waited in the line for about 10 minutes, feeling like she thought I was a liar and felt embarrassed. I finally get to my turn and a woman who looks like she may be the manager(standing in the line--NOT at the cashier side) asks me what I need and I proceed to explain that I don't have a receipt but I purchased the item and I am just stressed because the woman by the shoes called me a liar and told me to wait in the line. She then interrupts me and says "she didn't SAY that, you can't accuse people of something they didn't SAY, she may have looked at you like you was a liar, but didn't say that. I heard the whole conversation." I then proceeded to say "well she was looking at me that way and being dismissive and if you heard the whole thing, why didn't you chime in to help instead of embarrassing me to come in the line?" She then says "well she can't help over there." I then said "ok well I didn't know that" at one point she grabs my elbow and I tell her to not touch me. I am not happy and that is harassment, on top of being embarrassed I get touched without consent. I then go to the cashier who tells me they absolutely cannot remove the security tag unless I have a receipt. I then ask about security footage if I provide the day and time and she states "we don't have security footage" which is extremely concerning. I walked out the store crying and embarrassed like never before. I don't recommend anyone to shop here and I look forward to speaking with the store manager and district manager. Now one of my Christmas gifts are ruined because my loved one can't even wear it. I look forward to an apology from these individuals and need their names so I can file additional complaints on ALL social media platforms and a lawsuit if needed. Merry Christmas to me"
"After working for 8 weeks in such a toxic environment for a minimum pay of 13.50, they would call me for 2 hours, sometime for 1 hour and some days for 8 hours. They would not even give me 40 hours. They promise me that they will give me my orientation pay but they screwed me for those hours as well. I informed the manager 3 times but she lack respect and empathy and did not help. Imagine living in these inflationary environment and working for minimum wage and being screwed for those hours. I hope message reach cooprate and they make the necessary changes for new associate where they are welcomed and treated fairly and compensated properly."
"This location has a good variety of items overall compared to other locations around the city with empty shelves. The bathrooms however are FILTHY. They look as though they hadn’t been clean in a week."
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