Moe's Southwest Grill 4725 Perkiomen Avenue, Reading, PA 19606

"Used to come here all the time growing up, but moved away. I just came back for Christmas and stopped in for lunch. This place has gone downhill… A LOT. There were gnats everywhere, water and crumbs on the tables and the counters, and trash on the floor. Looks like no one has cleaned in awhile. It also looked like there were puddles of water on the other side of the counter where the employees work. And I mean, that seems kinda unsafe. Would not recommend. The quality of the food had gone down too. Definitely didn’t taste as good, but then again, I didn’t even bother finishing my meal"

"Do not eat here! The level of cleanliness and professionalism is an absolute 0"

"The food was really good but the staffed seemed overwhelmed with preparing online orders that the in person customer service is suffering. We had a wait a bit to have our orders taken and then after making my burrito i had to wait again while they prepped more online orders to be checked out and then had to wait again to actually be handed the food i already paid for. I cant be too mad at the staff because its just a bunch of kids having to deal with more online orders than the number of staff working could handle. Just know if you go around peak meal times it will just be a bit of a wait even if there arent many people eating in. I hope Moes does something to make things more manageable for their employees."

"Horrible experience. Order was to be ready at 4:37. I walked out with my food at 5:08. And there were no chips as requested. No bacon on my husband's Wrong Doug. It was only cooked on one side. I also noticed the staff didn't seem to be in any hurry at all with the long line waiting. Didn't even START my order until after 5:00. When I ordered at 4:21. Doesn't anyone have any motivation anymore? This is ridiculous! $30 worth of food and I have to eat it with freaking Tostitos because there's no bag of chips. Thanks a lot jerks. Won't be coming here again."

"We used to love this location, however it has really gone down. Small portions and incorrect orders plague them on the weekends. Today we got the smallest burrito I have ever seen and had almost no chips with the bowl of queso ordered and they forgot parts of the order. They also added the wrong ingredients in other things we ordered. This is the norm for the last 4 times we have gone to this location. Don't waste your money and go somewhere else!"