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The Original Mattress Factory
10 Saint Francis Way, Cranberry Township, Pennsylvania, United States
About the The Original Mattress Factory
The Original Mattress Factory is a renowned furniture and home goods store located at 10 Saint Francis Way in Cranberry Township, Pennsylvania. This institution offers a wide selection of high-quality mattresses and bedding products, all made in their own factory. With a focus on providing customers with the best quality and value, The Original Mattress Factory is a trusted destination for those looking for a comfortable and restful night's sleep. Visit their store today to experience their exceptional products and customer service.
Photos of The Original Mattress Factory
10 St Francis Way #2, Cranberry Twp, PA 16066, United States
Opening hours of The Original Mattress Factory
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of The Original Mattress Factory
"I thought I should post some information about The Original Mattress Factory and what they call a warranty. Before you buy a mattress, make sure your bed is built of bumper strength steel. Because they will blame the construction of the bed. And the bed frame we have is made of cast iron. Then make sure you only buy the box spring from them because if you have a box spring that is any older than 48 hours old, it will cause the mattress to fail according to their "experts". The mattress I purchased was a top of the line Original Mattress Factory mattress that I spent $2,000.00 for. Now 4 years later, it is sinking terribly. So when the salesman tells you about how great their warranty is, don't put a lot of faith in it. And while I didn't agree with the conclusions their "expert" came to, I was willing to spend my money with them again, so I asked if they could maybe prorated the mattress and replace it. Or for that matter, rebuild it, since they are the "Factory". They aren't willing to work with you in any way, shape or matter. Be careful spending your money with them. Seems this review brought a response from the owner. His response is just more smoke and mirrors. The bed frame in question is made of cast iron. The only thing stronger would be to make a concrete bed with footers. Seems your "expert" left out of the picture that the box spring is supported with center feet on the rails. And you can continue to make all the excuses you want, the bottom line is that you are not concerned with customer satisfaction or keeping a customer instead you use workarounds to support your useless warranty, that you must have had written by a very expensive legal team. All your advertising boasts about you being the factory. Well, then why not just rebuild the mattress in question? The conclusion I have come to is that dealing with the Original Mattress Factory is an exercise in futility."
"Excellent service. Very generous terms, if you don't like a mattress you can exchange for a most reasonable cost. Easy to work with. Really like my new mattress!"
"Bought a top line mattress, box spring, and frame form them with in 6 months we had bad body impressions in the bed. We rotated and flipped the mattress like we were supposed to. At 11 months they sent someone out to look at it and blamed the problem on a collapsible card board box under the bed. The representative said we could purchase an up grade, we thought we bought the best they had and didn't want to buy another bed from them within a year. Very unsatisfied"
"Good prices with great quality work. You have several types (memory foams, inner springs, hybrids) of mattresses and several types of frames (articulating, vibrating, standard bare or with headboards.etc.,) to choose from. The staff were friendly and encouraged you to try out all the different types and firmness of the mattresses. Delivery was within the window of time they quoted us, the delivery people were quick, clean, courteous, and efficient. We had a great experience with OMF and wouldn't hesitate to use them again and recommend them to anyone looking for a new bed or mattress !"
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