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Hagerstown Floors
1101 Virginia Avenue, Hagerstown, Maryland, United States
About the Hagerstown Floors
Hagerstown Floors is a one-stop shop for all your home improvement needs. Located at 1101 Virginia Avenue in Hagerstown, Maryland, this institution offers a wide range of services including flooring installation, furniture sales, home goods, and general contracting. Whether you are looking to update your floors, furnish your home, or complete a renovation project, Hagerstown Floors has everything you need. With a knowledgeable staff and top-quality products, you can trust Hagerstown Floors to help you create the home of your dreams.
Photos of Hagerstown Floors
1101 Virginia Ave #7229, Hagerstown, MD 21740, United States
Opening hours of Hagerstown Floors
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Hagerstown Floors
"I made a down payment on a carpet to be bound and cut. They were supposed to call me when it arrived. I thought it might have taken a long time because of the shipping delays in this country. When it got to 3 months, I called and they pretended not to know anything about it or have a record of it. I brought in my copy of the contract and they said they would get the carpet cut in a week or two. Again no one called me and I got in touch with the owner who said I could get my down payment back. When I went in someone I had never seen or talked to insisted that messages were left for me and I hung up when they called me. That was a complete lie. I said okay if you have the carpet I'll take delivery and all you have to do is remove the old rug and lay the new one. That was refused even though the initial salesman promised to lay the new carpet. I don't think they really had the carpet I ordered and that is why they refused to install it. They just wanted to keep the down payment which is pathetic as it is a relatively small amount . I think you must have to promise to lie to customers in order to work there."
"My husband and I just bought our first house and the hardwood floors definitely needed some love. We called Hagerstown floors and spoke with Jamie who was very friendly and scheduled and consultation for the next day. He was right on time, very professional and wrote up a quote while he was at our house. They were able to start the job two days later and did an amazing job refinishing our hardwood floors. Their team was very friendly and got the job done in a few days. I have already recommended them to friends and family and will continue to do so."
"If you are going to have work performed by this company, I would STRONGLY recommend being present throughout the entirety of the job. In my recent experience with the company, the proposal formulated from the beginning was not adhered to at first. Long story short, had I not been present when the flooring installation guys arrived to replace rotted, saturated flooring, they would’ve simply covered it up and moved on. I’m more than willing to give my honest experience with anyone interested in learning of what happened. Simply shoot me an email or leave your email and I’ll message you. Side-praise: The subcontractors who installed the carpet did a phenomenal job. The carpet was well tucked and solid overall."
"Hi there, We had Hagerstown Floors do our kitchen. They were very helpful getting us samples of flooring that I couldn't find anywhere else and ordered in samples multiple times. The price was fair and the workers who installed the floor were very careful moving the appliances on and off our hardwood floors and showed me how the pattern would look laid in different ways. They did a great job installing the vinyl floor and cleaning up. Our kitchen is not large and very chopped up so this was not an easy install. So why only three stars? The new kitchen floor is a quarter inch higher than the floor it meets in the dining room. They provide a flat threshold. My husband wanted to install some wall molding and asked if they would just leave the threshold and we would install. That was a mistake, we should have let them install the threshold, reject the threshold once down and ask for a reducing threshold, but we didn't. So once we realized the threshold they provided was not going to work we called but they already had their money so I was told they would talk to the workers and the suppliers and they could have another made but there would be a charged and they would get back with us, which they never did. Now if this was a threshold you could buy at one of the home improvement stores it wouldn't be a big deal but our threshold was over eight feet long, it was custom. So we found a woodwork shop in Hagerstown and had one custom made that reduces the height so you don't catch your toe every time you walk from one room to the other. We could have went back and paid Hagerstown Floors again for a custom red oak threshold but we didn't want to give them any more money since they didn't get back with us or try to work the problem out. Hope this helps someone in the future. But once again let me state, they are nice people, the workers are good and careful so just make sure you have what you want before the final payment."
"Extremely unprofessional. Had them come out to review our project. We are replacing our entire stair system and require the stair and risers to be refinished. We are ready to sign. The owners son came out and walked out and said he doesn’t want to take our work. I’m guessing it wasn’t large enough for them. This has been such a frustrating experience"
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