Wendy's,

5231 US-30, Greensburg, PA 15601, United States

"I order online, go to pick it up, there’s a semi truck in the middle of the drive thru unloading a truck order. Fine whatever I’ll go pick it up inside, doors are locked, a whole hour before close. Had to call the manager about my order that they knew I was going to pick up in the drive thru, paid for and everything, for the manager to ask me if I was gunna walk through the drive thru for my order when asked if I can just walk up to the door. Finally after getting my food, it’s cold, the nuggets are literal shriveled dried up fried bits from 3+ hours ago and the cheese was literally out the fridge cold on my fries. Crack must be in the air over there, all this before even 10:30. Nuts"

"Drive thru stole my debit card numbers then employee used at other fast food place!!! Called Gerald manager he was no help defending his employees however bank immediately agreed it was theft,so do not use a debit card if you do check your account!! No"

"We placed a carry out order, arrived at 7:30. Found the dining room closed. Received multiple meals per bag with no sauces, ketchup, or spoons for the Frostys. Went back through the line to get our sauces and missing stuff. Finally pulled away at 7:55. Food was cold by the time it was managed. Discovered after we left that we had ordered 2 small and 2 large meals but received 4 small fries. Far better off moving on to the next Wendy's. I do understand what short staffed means, I've worked in the same circumstances, but especially how much we're paying we should be able to receive a basic level of quality and service."

"Terrible experience. I went inside and the girl taking my order was so sweet. The girl who gave me my cups and bagged my order was an absolute bit**. The soda fountain did not have one diet drink available in it, and as I am diabetic I am unable to have regular pop. I nicely asked the girl if there was another soda fountain I could get a diet drink from and she told me no and was rude about it. I was just wondering how you guys were filling the drive thru drinks as I saw nobody go out to the lobby to fill any drinks but “there was no other soda fountain.” Maybe hire some better employees or go over customer service. Girl taking my order is who you need more workers like."

"I never write reviews on fast food places. But this Wendy's needs one. We got food here 4/21 at around 7/730 time frame. The drive thru person who took our order, got everything right and was nice. However, once we got our food it went downhill. The sandwiches looked like they were slapped together, going through everything I was missing a bacon doublestack we ordered. Mistakes happen. I went back in and addressed the issue. The young man at the register was very nice and addressed it the way he should. Asked for receipt, bag of food and told the prep guy what I was missing. The prep guy gave him a little bit of attitude, looked at me, and rolled his eyes. The cashier was checking my food again and told him the chicken ranch wrap wasn't wrapped at all. The prep guy rolled his eyes again after looking at me. I got my burger and my bag of food back, went back to my car. Opened everything up again after driving away, my bacon doublestack didn't have bacon on it, 1 tiny piece of onion, and a half of pickle. I ate it regardless and didn't take a picture. Made my way to the wrap and immediately had to take a picture. A toddler could've done better. Worst Wendy's experience I've ever had. Good service by the young lady taking orders at drive thru as well as young man working the registers. Horrible food and bad attitude from the one prepping the sandwiches. Will not return"