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Penn Federal Credit Union
3131 Walnut Street, Philadelphia, Pennsylvania, United States
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About the Penn Federal Credit Union
Penn Federal Credit Union, located at 3131 Walnut Street in Philadelphia, Pennsylvania, is a finance institution dedicated to providing great rates on personal loans and mortgages. The credit union prides itself on exceptional customer service, with staff members who are friendly, courteous, and always willing to assist members with their financial needs. In addition to offering a wide range of financial services, PennCU is actively involved in giving back to the community. In 2023, PennCU presented a generous donation to Philabundance to help feed the hungry in the Philadelphia area. The credit union's commitment to supporting its members and the community makes it a warm and welcoming financial institution that truly cares about its customers. With a focus on providing support and comfort, Penn Federal Credit Union is an essential part of society that is dedicated to making a positive impact on the lives of its members.
Photos of Penn Federal Credit Union
3131 Walnut St, Philadelphia, PA 19104, United States
Opening hours of Penn Federal Credit Union
Monday:
08:30 - 15:30
Tuesday:
08:30 - 15:30
Wednesday:
08:30 - 15:30
Thursday:
08:30 - 15:30
Friday:
08:30 - 15:30
Saturday:
Day off
Sunday:
Day off
Reviews of Penn Federal Credit Union
"Ken Stone is the CEO of Penn CU and is always there when you need him. I emailed him at 4am on a Sunday and he actually responded to me. I was floored. Every time I have a problem he goes ABOVE AND BEYOND what any big bank would do. I have NEVER had a problem Ken couldn't solve and his amazing and kind staff. I will never bank at a big bank again because you don't get this type of personal care and I'm not just another client number here I am an actual person who the teams remembers and treats me as such. Thanks for all the help Ken! I also don't want to forget to give credit to his amazing staff too which I don't know by name as I do Ken. Please ignore any grammar or spelling mistakes as I felt compiled to write this review after him helping me at 4am on a Sunday. I also saw a review below giving them a one star review and saying he was robbed/money stolen by PennCU... look at his review history and that should speak for itself, he doesn't give nice reviews and if you look deeper into his reviews there mostly false accusations that make no sense. Feel sorry for people who throw dirt on a great credit union and an even better CEO, Ken."
"Been with them for 40 years, i Trust them handling my business more than I do a regular banking establishment. I encourage people to use credit unions than banks."
"Love, Love, my Penn Federal Credit Union Family, they work with a member because we are Family from the CEO, Loan Officers down to the Customer Service Reps, they are awesome"
"My wife and I applied for a car loan on line and it was approved the next day. I'm wheelchair bound and the staff held doors open and did everything possible to make me conformable when we came in to pick up the check and sign the paperwork. It was a pleasure working with the credit union."
"Just opened an account with them today. The teller James was absolutely amazing. It was a packed house and he handled everyone with speed and respect. If this review is read please give that gentleman a raise. Wonderful customer service!!"
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