Rite Aid,

5675 York Road, New Oxford, PA 17350

"I really don’t leave reviews but the girl at the pharmacy named SARA was very rude and short very unprofessional especially when she slams the money on the counter and just walks away. Think she needs a hug or better training with customer services. Everyone else in the store is very polite and helpful."

"My husband waited over an hour for a prescription for our son. When it was finally his turn he was told by a very unfriendly lady that they could not help him because the pharmacy closed at 6. He looked at his watch and it was 6:01. After he waited over an HOUR! Needless to say we are NOT happy and will not be using Rite Aid again. The previous wait times were ridiculous, but we’ve never been turned away before. This was the final straw."

"Waited in line at the pharmacy since 5 o’clock. For 30 minutes the line hadn’t moved and there were 3 cars ahead of me. Then by 6 there were 2 cars ahead of me. And they just closed it down. Tried getting a pharmacist attention because I needed my medication that night. But myself and everyone in line got ignored. Pulled into the parking lot and another person pulled up next to me and we went in. There wasn’t a single pharmacy supervisor there. And the front end manager wasn’t even going to do anything about it. He had to practically beg the one pharmacist to get our prescriptions even though we already told them they were ready and didn’t need to be paid for. Then the pharmacist came out with the manager and on our walk back to the pharmacy she made a comment of “of course it’s free.” Staff needs to be fired or retrained. Absolutely ridiculous. Changing my pharmacy and everyone else should too."

"Pharmacy is ridiculous for filling prescription, so understaffed I guess. Dropped off prescription 3.5 hrs ago just went in and was told another 1.5 hrs. Prescriptions are given for a reason that you evidently need them. Staff is great but someone has to help them."

"Gave the store well over an hour to filly prescriptions. I came in and nobody was in line. Store empty, yet I was told give them a half hour to fill. That's absolutely ridiculous. Wait times are what they are but having to wait an hour and a half for my meds is a little crazy. Do better rite aid."