Sheetz 18717 Longmeadow Road, Hagerstown, MD 21742

"Have been here a couple times. The remodel is nice and the parking is ok. Customer service is good."

"I had the absolute worst chicken sliders at this location! They were old, so hard I couldn’t chew them and ice cold. No way they were made to order. I asked for them with ketchup and mayo and there was barely any on them. I’ve never had food this bad at any other sheetz I’ve been to."

"I really used to like this place but this last visit has me really upset. I ordered a milkshake and sat for AT LEAST 15 minutes at the window. No one ever acknowledged me. It was to the point where people were driving around me screaming at me to get out the line. I had to pull around and go in. The lady did give me my money back and she offered a milkshake too and then comes back with the watery, soupy milkshake that had been sitting out. The lady that made the drink came and apologized to me too. But I’m still dumbfounded by the fact that she handed me that drink and expected me to take it. I swirled it around right in front of her and said this? This is water. She just looked embarrassed and tried to rush me off. The customer service here used to be top notch. It’s going downhill fast. And to think that I drove out of my way to come to this particular sheetz and ended up leaving upset and empty handed smh."

"Sadly it’s better during the day workers were not doing anything about the broken light fixture all over the floor all they were complaining it wasn’t there issue and they need security because kids break it no signs just traffic cones blocking the glass huge safety concern and possible lawsuit if someone gets injured management should train there night supervisors better."

"Edit1: zero parking spaces for over 10 minutes, awful location redesign and Sheetz should be ashamed for such poor planning. There was more parking spots to use but the gas refueling truck blocked a bunch of them. I had to block gas pumps just to wait for a parking spot which is embarrassing. Review 1: Too few parking spots with the new design, not enough gas pumps either. Expect to spend longer than you need to here. Food is usually consistent but they sometimes forget the extra toppings that you have to pay extra for."