CVS 509 East Baltimore Street, Taneytown, MD 21787

"This is the worst place to manage prescriptions. They never have the medications on time, and when is time to picking up a medication they always have the excuse that they don't have anything on record or system. The staff has a lot to learn about customer service, it seems they hate their job in that place."

"I should have read reviews before I came here for my prescriptions. I’ve used cvs for years in other states and in eldersburg/Sykesville before moving to Tanneytown. This is the worst pharmacy I’ve ever been to. Thank goodness I checked online and had the information ready to go before I got to the drive through. They had my prescription ready but this cvs had also sent it to another pharmacy?? My dr had put my prescription in to this cvs before I had even left the office so I know it was submitted correctly. I gave them my name and dob several times and they just stared at the screen like they had no idea how to find it. They shuffled around and told me they didn’t have it. I had to hand them my phone showing it was filled and magically 3 seconds later they had it in hand. But then it took forever for the pharmacist to come over and said “you DO know how to take this?” And after I said I did they grunted and walked off. This was an easy grab and go prescription pick up that took over 20 minutes. I’ll be looking for a new pharmacy next time I need a refill. Usually I would give a place another chance as everyone had bad days, but based on other reviews this is a constant problem and with a newborn I need places that I can trust for easy transactions. Please send help to to this location."

"There’s honestly no reason why the pharmacy staff has to be so hateful towards the customers. I really hope something changes with the management on disciplining the employees. No other cvs, or pharmacy, I’ve been to has been this horrible."

"I dropped of a prescription at 11:30 AM I told them my doctor wanted me to take it six times that day so I needed it quickly if that was going to be possible. They said okay, we'll get you put on the wait list to make it faster and that i would be notified as soon as it was ready. When I hadn’t heard from them two hours later I checked online and saw that it was ready and it was also expensive. I called to see if they had a generic and they said they’d contact my doctor. I said okay great and reminded them about the six doses I was supposed to take that day. They said they’d call the doctor. An hour later I called my doctor who hadn’t heard from them but said he’d call them right away and get a different prescription ordered. An hour later I called CVS because I didn’t see the new prescription on my account online. They said they had heard from my doctor and they’d have it ready in an hour. Two hours later I had to call back and ask them where my prescription is. Magically it was finally ready for pick up. This is not the first time I’ve had issues with this CVS not notifying me that my prescriptions were ready for pick up and taking all day to fill something. I’ll be going to Walgreens in Westminster from now on"