CVS 46 Middleway Pike, Inwood, WV 25428

"We have been using this pharmacy for about 8 years. I'm not sure what has changed but have had to pick up meds several times over the last couple of months. The drive thru has not been open on any of the occasions. I finally asked if they would be reopening it and was told it was only closed if someone calls in and they are short staffed. They must have a turnover issue if this is the norm. On top of this on three occasions we went in to pick up meds after receiving the text that said the prescriptions was awaiting pickup only to be told it wasn't ready and that we would have to wait in another line to discuss it. I have one script that says ready for pickup today. If I can't use the drive through we are moving to another pharmacy, sorry to the nice people that are stuck in that situation."

"I wish I could give 0 stars. This place is the worst pharmacy in the World. All the staff need to be replaced by people who really care. My daughter has a respiratory problem ER sent a prescription to this place. I was told they are out of supply and will get it in two days. So I was really to wait since that was New Year's Eve. When I called on the day it was supposed to be ready, the robot said it will be ready at six pm. When I went, it was not ready. This morning I've been calling nobody answered until I hung up after over one hour. I'm gonna have to go to ER again with my daughter and change this pharmacy. If something happens to my unique child, it's gonna be on this unreliable place."

"Drive through has been closed for months. Sign says closed for lunch 1:30 - 2:00... its never open regardless of time. Then you go in to stand in a line for 20 minutes. I'm switching my pharmacy and taking my business else where."

"This pharmacy is a joke. They normally do not have the drive thru open and some days aren't even open to pick up medication inside. I waited in line for 10 mintues (it was only so short as 3 out of the 4 people in front of me wasnt able to pick up their medications as they were not ready) only to be told that the medication I've been waiting for days wouldn't be ready until at least tomorrow. I’ve also been told that the automated system is not accurate, to call and speak with a tech but later told don’t bother calling as no one will answer. The later was proven correct as the pharmacy had 5 calls holding today that no one answered during the time I stood in line."

"The mission statement of CVS is 'to improve the quality of human life by providing innovative healthcare solutions that are accessible, affordable, and personalized. What a joke. The pharmacy drive-thru is constantly closed. Today I tested positive for flu A. i went to pick up my prescription the doctor called in and the entire pharmacy is closed."