JCPenney Salon

"I will not ever go back or recommend anyone to go there. I ask for a team with no more than 3 inches being cut off. I mean ya gotta cut at least 2 inches off of it to get the split ends. When I got up fromm the chair there was barely any hair on the floor. Not to mention the stylist who works with the public, I don't care what color hair you have but the gaged holes in your ears that could fit a quarter through them, the nose piercings that go all the way across your nose and then the multiple nose rings make you look like a freak. The moment I seen you I was hoping that you were just checking me in not actually cutting "well not cutting" my hair. $25 later and I still need a haircut. There was literally more hair in the brush. After she washed it then what there was on the floor after she cut it. If I could give negative points I would give a -10."

"This salon has went down hill. Went in for a cut the stylist kept stopping and answering the phone. Missed a whole section of my hair. Talked to much. Couldn't style hair very well. I ask for second week of Dec to get another service done. She made it for the 2nd day. I couldn't get her to understand what I meant. I gave up. Went home seen my hair and how she missed a who section. I called to see if I could get it fixed. When I called the other stylist answered the phone by saying hello. I didn't know if I got the right place. I couldn't get ahold of manager. Nobody seemed to know when she would be there. I gave up went to another high end place. It cost me but got a good cut. I won't be back to jc Penney salon"

"After telling the stylist I wanted all my hair to be the same length, she proceeded to give me layers - making my already fine hair look even thinner and flatter. She said “At this point you might as well get a wig” and asked me if I was “taking any kind of medication.” This is not how you talk to a customer. I cried in my car for 20 minutes afterwards. My hair has never looked this butchered before."

"I went there on 9/3 for hair color and 9/24 for a body wave. Between the 2 visits ($500+) a pair of scissors NEVER touched my hair, but I was charged for them. Something went wrong with the perm and my scalp was SCORCHED, I literally had scabs in my head. I went to Smartstyle in Uniontown Pa and the girl had to cut my hair short because there was so much breakage and I didn’t have enough hair in front for bangs because the breakage was so bad. I will NEVER EVER go back there."

"The first picture is what I wanted done except the length, I badly needed a cut. The second picture is what I walked out with. I had to go to Ulta and get some Punky Color shampoo in green and black to fix this mess. I wanted layers, didn’t get those either. I had red before this and expect some slightly lightening but this wasn’t want I was expecting. I will not be back. The girl who did my hair was super sweet and nice but other than that….I’ll be coloring my own hair from now on"