Arby's,

5205 Library Rd, Bethel Park, PA 15102, United States

"I drove through Arby’s in Bethel Park today. This is actually my first negative review on any place ever. I just drove through and was shocked, the food was bad. The customer service was bad and they charged me the wrong price. It only came out to a dollar difference, so I didn’t say anything because I was already so shocked. I had exactly 5 fries in my small fry. My chicken slider was hard and obviously heated in a microwave. Don’t go here!"

"This location seriously has the best employees. Orders are never wrong and come out quick. Well done!!"

"Worst fast food experience I’ve had in a long time. The staff was beyond rude, if looks could kill I’d be dead. The woman working the drive through seemed like she hated life itself. All I wanted was some honey mustard to go with my chicken tenders, I don’t need someone muttering under their breath passive aggressively about how I could have told them that before (when I already did when ordering). I’m already eating at Arbys and feel bad about myself I don’t need the disrespect from the employees too. I got my food and everything seemed like it had been sitting out for hours and tasted disgusting. Never going back again!"

"I actually anticipated a poor experience as soon as I heard the employee on the drive-thru speaker this evening. This Arby's is typically staffed with friendly personnel who seem to genuinely appreciate that you've chosen their restaurant but not tonight. The employee had no personality and appeared indifferent to the fact they were serving a custom. When told they were ready for me to order, I barely had three words out of my mouth and heard "Wait." A few seconds later I read the attached coupon verbatim to the employee and requested additional menu items as well. The time I waited in the drive-thru line would certainly have been acceptable had the order been accurate. Upon returning home I opened the bag to find 2 Classic Roast Beef Sandwiches, not 2 Classic Beef 'n Cheddar Sandwiches, and the 6 piece Mozzarella Sticks were missing. The additional menu items I ordered were accurate to include Crinkle Fries instead of Curly Fries. Additionally, I was not provided a receipt ($20.31 at around 7:35 PM). This visit was extremely disappointing and it will likely be quite a while before I return to this Arby's as there are numerous dining options in this area from which to choose."

"This was a stellar Arby’s takeout experience! The interior was fairly clean, the staff was quite friendly, and the food was really good too."