Walgreens,

151 Bishop Murphy Drive, Frostburg, MD 21532

"Told me my prescription would be filled within the hour. Came back an hour & a half later to be told it just needed to be processed by the provider, who was giving vaccine shots. Was told it would be ready in 4 minutes. 4 minutes turned into 15; my friend had a class & we had to leave without the prescription. Called them an hour later to check on the status of my prescription, it was still being processed & no staff answered the phone. It's very difficult as a college student to make time for errands like this, especially when sick, and I am very disappointed with the lack of service."

"Friendly staff. Everyone knows your name. Been here for +5 years and always had a pleasant experience."

"I have been trying to get prescriptions filled. The prescription I need is on a shortage. I called and asking if they would be able to fill it and they said yes. I called again after I had my doctor send it with a follow up call to see if they could fill it and come and pick it up today. They asked if I had used them before and I said yes. Then they asked if I had insurance which I said no at which point their entire attitude changed saying that due to shortage we are not certain we be able to fill this prescription for new patients. What?!?!? After them asking a bunch of unrelated questions. It was clear because of the shortage they will only fill out prescriptions to INSURED patients only because they can charge more. As I am writing this review I received a message stating that my prescription was delayed due to and insurance issue. What they are doing is discrimination for higher profits. To me that should be illegal and if it is I will be perusing."

"Never had problems when this was a Rite Aid. Not all staff in the store are wearing masks over their nose and mouth (while handling your meds!). Have been billed different amounts for the same Rx, with different responses from the staff regarding the issue."

"Frostburg, MD store...service is awful! First day,I was ignored through the pharmacy drive up window one day for 15 minutes. Then, when finally got served, she was out of sight for another 15 minutes and didn't produce my request, nor tell me differently when I finally received my Rx. Next visit: ignored in the store and was treated like I was a bother, as I was asking questions about a product at the pharmacy about an ear tx. "Go ask the front cashier. We don't stock the shelves." WTH?!!!! Then the front cashier acted with the same curtness..."Not all Walgreens stock the same products"... Really? Then why do you not state this on your promotion of these products? I never feel supported in this store, nor on the phone with the pharmacy!"