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Genisys Credit Union
1510 Dekalb Pike, Blue Bell, Pennsylvania, United States
About the Genisys Credit Union
Genisys Credit Union, located at 1510 Dekalb Pike in Blue Bell, Pennsylvania, is a trusted financial institution serving the community with a wide range of banking services. As a credit union, Genisys is member-owned and focuses on providing personalized financial solutions to help individuals and families achieve their financial goals. With a commitment to excellent customer service and competitive rates, Genisys Credit Union is dedicated to helping members manage their finances and build a strong financial future.
Photos of Genisys Credit Union
1510 Dekalb Pike A-9, Blue Bell, PA 19422, United States
Opening hours of Genisys Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Genisys Credit Union
"Wendy and her staff at the Blue Bell branch do a wonderful job and are always extremely helpful and very cheerful. 5 Stars from a fellow banker!!!"
"So far quite happy with the service and account options. Not happy all the trees were leveled at the new RV location."
"BIG MISTAKE!!! Against my better judgement, I accepted a car loan through Genisys. I wish I hadn’t. It is not local to me and it takes an hour to get someone on the phone. I’ve only had the loan since September and I have already refinanced with my local credit union just so I can get away from this. I asked about getting access to the savings account and they sent me an email for a debit card. They said I wouldn’t be I able to make purchases because it’s not connected to a checking account. I was ok with that. I complied and a day later they contacted me and said they need a hand signature instead of an e-signature. I said forget it because I was closing my account anyhow. I received a debit card today in the mail and I don’t remember setting up a pin for it. I have been holding for almost an hour. As soon as my employer ceases to make a deposit to this institution, I am requesting a check for my balance so I can close my account. I’m done."
"Words cannot describe how much these people treat you like family and make sure you get taken care of in the most professional and caring way possible. I’ve been a member since I think 2016 and have gotten multiple loans throughout the years from Ritu, pat, Wendy, and more recently Edy and Jennifer. Edy and Jennifer are amongst the nicest people I’ve ever met and make sure I’m taken care of financially and personally! The blue bell branch will go to the ends of the earth if it means they’re able to assist you ! Thank you"
"2 stars is being nice I feel, I did an auto loan through a 3rd party that sold the loan to Genisys, that process went great. After that I kept calling because i did not receive a welcome packet with my loan info and how to make my first payment. This went on for about a month, with only 2 weeks until my first payment I told them to check the system because they must have my address wrong, and they did, completely wrong. I eventually received my packet and setting up my payments and logging into the system was pretty easy. Then I kept getting letters from a 3rd party insurance verification company that said my insurance did not meet Genisys's criteria. I looked up up and it did, but I uploaded it again into their system on the 3rd party site. 2 months later I get another letter stating my the same and lenders placed insurance has been purchases and added to my loan for $4k. Tried calling the 3rd party , waited on hold for 30 mins and pushed 1 for a call back which I never got. Called Genisys and did the same, no call back. Finally found a chat option on the insurance site, spoke to someone and they apparently cannot read the insurance documents which clearly stated I have comprehensive coverage which is what they said I was missing. The individual told me lender placed insurance hasn't been placed on the loan yet and that I updated it just in time. what a nightmare this has been for a simple car loan."
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