Arby's,

4810 McKnight Road, Pittsburgh, PA 15237

"The manager Rhonda McKnight road deserves to be recognized for her Outstanding Customer Service. IHad an issue with another store in the area. The store was unreachable. I decided to contact another store to which I've met Rhonda she made all of my wrongs right with not many questions asked. I myself work for a company where customer service is important. I want to applaud her for her listening while being compassionate and remaining patient and professional. Your company should be be thankful for such a amazing young lady. Great customer service is hard to come by anymore in the fast food industry. She takes pride in he job with your company. Thanks again Rhonda, Dee Shes a Gem"

"Had to try the new nuggets compared to the strips. I found the Nuggets to be a little bit more tender and not as dry as the strips. The crinkle cut fries were pretty good as well but of course the curly fries have more flavor. The regular roast beef is pretty good but that new garlic prime rib was not good it had a lot of gristle to it. The regular roast beef sandwich with lettuce is really good. The turkey sandwich is pretty good now as well"

"This is the closest Arby's to our home and convenient being along McKnight Road. I don't go too often, but every once in a while you just need those curly fries that you can't really get anywhere else. So I stopped while shopping this weekend and picked up a Jammocha shake since it was hot. No line when I pulled up and the staff were friendly while getting everything right. Can't say that about some fast food joints *cough* McDonalds *cough*."

"The food was cold, fries where barely full, I ordered a large lemonade and I got a small. The older woman with the smokers voices was very rude. If you don't know how to work customer service than find another job. Also she threw my receipt away so I couldn't get a refund or comment on the Arby's survey."