Rallys Hair Braiding

"DO NOT RECOMMEND!!! Their prices are ridiculous; they overcharge and try to act like they are doing you a favor. I have gotten neck length kinky twist before and they charged me $230 for them. Mind you, this hair style is one I have frequently done every summer for the last 5 years and prior to coming to them (just moved back to the area), I have paid no more than $180 for kinky twist same length. The first time, the lady also took 9 hours to complete them and did not do a good job finishing the ends, they were coming undone before I even left the shop and she did a terrible job curling them. She also told me $180 at first then charged me $240 when she “finished.” Today, I went in for box braids, when making the appt., I was told $190+ on the phone; I got bra length medium sized box braids, I also wanted an ombre color. They did not give me ombre, the color was mixed in with the black throughout and when I noticed it and called it out, they tried to convince me that it was ombre like I was stupid and not looking at the hair in the mirror (gaslighting). The lady also told me ig will cost $250, actually she said “for you, $250 because usually it cost $260” like she was doing me a favor and again like I am not aware of what the actual cost should be; she ALSO did not complete the ends fully and tried to make them smooth with gel and moose and hairspray after they won’t sit smoothly post hot water. Bra length medium sized braids should be $180 - $190 which is what I have paid numerous times before plus she wasn’t even doing them in the style I wanted. I have given them one too many chances and absolutely will not be going back there. Save your money, time and avoid being talked to like your stupid or being gaslighted."

"Overall they do great work but don't get your hair done when the owner is not there because the ladies that are braiding will overcharge you if you have collarbone length hair. They charged me 320 for bomb twist and this being only the second time getting braids from a shop I didn't think about it and when I went to take them out they charged me a hundred. The owner was there and I told her how much I paid and the lady that did my hair said I didn't pay that. I had to pull out my bank statements to prove that I was telling the truth. After that the owner which had great customer service offered to give me $20 for a refund after I paid an overall a $490 including both times I tipped which is way too overpriced. Buyers beware!"

"This was my first time visiting the gallery and I was very pleased with the service. The Salon was clean and the ladies were very friendly. I called to schedule an appointment and when I arrived it started on time. Throughout the braiding process Soda (the lady doing my hair) was very considerate of my level of comfort and made sure things were going as expected. As a business owner myself, I know that everyday service provided to customers will not be perfect, however, they certainly made a great first impression. I was extremely pleased with the service, loved loved the finished product and will definitely be going back for more styles. (M. Dee J. )"