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Party City
14026 Shoppers Best Way, Woodbridge, Virginia, United States
About the Party City
Party City is a one-stop shop for all your party needs located at 14026 Shoppers Best Way in Woodbridge, Virginia. This vibrant store offers a wide range of products including clothing, food, home goods, and party supplies. Whether you are planning a birthday celebration, a holiday party, or just looking to spruce up your home, Party City has everything you need to make your event a success. With a friendly and knowledgeable staff ready to assist you, shopping at Party City is a fun and convenient experience for all customers.
Photos of Party City
14026 Shoppers Best Way, Woodbridge, VA 22192, United States
Opening hours of Party City
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
09:00 - 21:00
Saturday:
08:00 - 20:00
Sunday:
10:00 - 18:00
Reviews of Party City
"This is usually not my experience here but terrible service the last few months. I have an understanding for being short staff but when the staff looks at you like you did something wrong for coming in for your balloon order smh! The employee just looked at me so I said hey how are you? Still just looking at me. Zero communication - I pointed at my order that wasn’t blown up yet and she proceeded to slowly walk towards the tank."
"HORRIBLE EXPERIENCE—I generally always order balloons for my kids birthday from this location, but NEVER AGAIN. I placed an online order and only received half of it—when I called to try to get my refund, the manager said I had to come in person. When my husband showed up before closing to pick up the missing items, the associate was annoyed because of the time—my husband explained our kids were waiting and was trying to accelerate the exchange because we were on our way home for bedtime and she told him “your kids should be more important, we could have taken care of this later”. Who says that?!?!? Completely appalled at the lack of customer service and the fact that behavior like that is tolerated in the workplace—NEVER purchase from such a rude and unprofessional establishment."
"Been shopping this store since they opened!!! This trip was for lots of pink decorations, a Sweet 16 piñata, and lots of candles. My twins turned 16, so we turned the backyard pink and invited 50+ guests. Great place to find serving pieces and matching napkins and plates."
"Horrible communication and customer service. I placed an order and called an hour after I should have been able to pick up, justly be told they were behind because they got busy. I totally understand getting busy, but If you have an online system which allows for scheduled pickup that should be taken care of first before walk-ins. My order was for an hour after store opening, and for only 5 balloons. The woman I spoke with didn’t even care to check my specific order she just kept telling me they were busy and I’d get an email. I reiterated I know I’m supposed to get an email that’s why I was calling in the first place because I hadn’t received one and it was an hour after my selected pick up time. She said “they will get done today” when I asked when she thought that would be (she still didn’t check my order number) she just told me to wait and hour and look for an email. I’ll be using a different party supply store from now on for balloons after this."
"Amazing customer service, after balloon deliver did not properly secure ballon’s during delivery and balloons flew away before we could get them. I spoke with a manager at party city explaining what happened and they quickly redid my order and delivered before the party started. So happy they were able redo my order and deliver so quickly. The manager and sales associates were kind and very apologetic considering it wasn’t their fault. Very happy with their service will continue to order balloons from there."
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