Arby's,

11634 Market Street, North Lima, OH 44452

"I spent over $28.00 on two large Arby's meals and an Arby's regular sandwich. They now only give you 1 packet of Arby's sauce and horsey sauce per sandwich, but they shorted me sauce for one sandwich. So I called to complain and the female I talked to argued about how many packets of sauce they can give per sandwich. I kept explaining to her that I had 3 sandwiches total and didn't get sauce for the third sandwich. She then asked me if I wanted to drive several miles back to the restaurant to get more sauce. After her attitude why would I want to go back to that Arby's? She totally mishandled the situation. They need to train their workers better with better customer service and make sure when you buy food through the drive through that everything is in the bag. That's not the first time we didn't get everything we needed for our meals. Since when is there a limit to how many sauces you can get for an Arby's sandwich? That was a first."

"The employees at this Arby's were wonderful. They were professional and nice. The food was all fresh and the tables were clean."

"First thing I noticed was how clean the parking lot and building are kept. Service was quick! Always keep an eye out for coupons and specials! Gone are the days of 5 for $5.... But Arby's is still tasty and the cherry turnover is the best!"

"Got the smokehouse brisket sandwich from the drive thru and went home to eat and it looked like plastic and just looked nasty. Looks old and burnt. Thought everything was made fresh, I guess not. Went right back to the restaurant to ask for a refund and was given an attitude. But was given my refund so thanks for that but could’ve done without the attitude. If staff would just care a little bit more what the food looks like it would be an altogether different experience. Very disappointed will not be going back this isn’t the first time I’ve had a problem with this store but the first time I decided to go get my money back."

"I left this review after having three bad experiences in a row at the north lima location. The first was old frys the second two were the same issue. I literally got a single piece of turkey on my turkey bacon &ranch sandwich and half a fry. I assumed it was just someone knowing it was me due to me complaining the first time (about the frys). However I tried driving to the boardman location today and got... MUSTARD.. on my turkey bacon &..RANCH...!! I WILL NEVER GO TO ANOTHER ARBYS AGAIN regardless of where it is. Maybe you should go back to the pre covid wages the service was way better."