Denny's,

1395 W Chestnut St, Washington, PA 15301, United States

"Haven't been to a Denny's in years and won't be back again. Not because the food was all to bad as I had gotten a build your own grand slam with upgraded caramel pancakes which were great. However, the bacon I ordered wasn't extra crispy as I asked and the hashbrowns seemed to be under cooked and barely browned. It wasn't fully because of the waitress either as she was nice but when my mother ordered her make your own grand slam the waitress didn't say that the french toast was an upcharge, only saying that it wasn't a problem to sub it for pancakes. This is where the main issue starts as when going to check out after noticing the unmentioned upcharge the lady doing the checking out gets the waitress we had to come back out who flat out said she didn't say there was an upcharge. She then went to get the manager (Steve I believe was his name) and his attitude towards the whole thing was unacceptable. He came out with attitude, had no interest in hearing what anyone had to say, had no interest in deescalating the situation, absolutely had no interest in just waving the unmentioned upcharge, and had the nerve to say that our waitress should pay it then if it was that big of a problem, and made it seem as if the customer should just know everything about the menu he claims to have made including if there's upcharges or not. He claims he's there to fix the issue of the past manager giving away to much food but in turn he's losing more customers (and probably staff if he's suggesting they pay for their mistakes) all because he doesn't care to actually do a managers job as one should do it. I believe this man should be fired immediately, or at least seriously looked into/reviewed by corporate, and have someone that actually wants to do their job both to minimalize the amount of free food (if that's what he's really there for) and to be a manager that is actually able to handle a waitress/waiters/servers mistake without making them eat the cost on their tips/wages like he did today for our waitress as she ended up not getting a tip even though she should've gotten one had the manager not robbed her of it."

"For a busy day too our delight we got our table right away. The food was delicious. The price was right. The restaurant was super clean including the restrooms. Definitely recommend."

"Just had our take out breakfast and it was the coldest food we have ever received.. it definitely must have been sitting . We didt get bacon and ordered home fries, got uncooked hash browns. Asked for omelette with cheese got one with tons of onions … I have tried calling restaurant repeatedly. No one answers ."

"I wish I would have paid more attention to our server's name so that I could recognize her personally, but I can not remember. With that, the restaurant was completely packed as she was the only server. She still made plenty of time to work with every table and make sure everyone was well taken care of. Our food came out hot and in a timely manner. You really couldn't tell that she was working alone to sere tables as she managed everything very well. There were a couple of things that were out of stock, but the waitress was able to assist with substitutions that still made the meal complete. She definitely made light of the situation and made the evening enjoyable for everyone in the midst of being very busy."

"This particular Denny's location had an issue with air conditioning so it was really hot in there. Food was good overall but we had to return the brisket that was actually burned. They did replace it with something else promptly so no big deal. Otherwise a good service and good food at a decent price!"