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Hampton Shaler Water Authority
3101 McCully Road, Hampton Township, Pennsylvania, United States
About the Hampton Shaler Water Authority
The Hampton Shaler Water Authority is a public utility located at 3101 McCully Road in Hampton Township, Pennsylvania. This institution is responsible for providing clean and safe drinking water to the residents of Hampton and Shaler townships. With a commitment to quality service and customer satisfaction, the Hampton Shaler Water Authority ensures that the water supply meets all regulatory standards and is available for use by the local community. Residents can rely on the Hampton Shaler Water Authority for dependable and efficient water services.
3101 McCully Rd, Allison Park, PA 15101, United States
Opening hours of Hampton Shaler Water Authority
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Hampton Shaler Water Authority
"We had a pipe burst and Shaler Water Authority had someone come out within the hour to help remediate the situation from their end and to suggest how we should proceed moving forward with the company who can help repair this issue and prevent the situation from repeating."
"The worse billing system. Archaic. Extra charges to pay online, USP mail is routed through 3rd party and may or may not arrive in time if at all, at customer late charges expense. When trying to set up autopay on line, as directed by customer service, found no way to do it. Only option is download and print a form, then mail your banking information through the mail, which also doesn't seemed to arrive as expected to HSWA. I know the USmail service may have failures, however, this is too often and seems more a HSWA specific mail issue."
"A $12 fee for paying (late) through the website is absurdly greedy, especially when this company is already unreasonably expensive (the water is dirty, why is the bill so high?). It's almost 2024. Paying online is a norm now. But whatever it takes to squeeze as many pennies out of people as possible, right?"
"The employees, were chatting the morning I walked in to pay the bill. They directed me to someone else, in another area. A chatbot, would be a more effective employee. Perhaps, HSWA employees, should consider they’re collective, employment futures. As a 45 year taxpayer, I certainly am. Be advised!"
"$6 extra to pay a bill online, but only $15 if the bill is late? Takes more than a week for my online banking to write them a check but only takes a couple days for them to pay all my other utilities. Pushes setting up an automatic payment for paperless and convenience but there is an extra charge to do so? There is a major issue with how they have chosen to receive payments but only the customers have to deal with the consequences. Rates keep going up despite water usage staying the same."
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