Staples

"It took 20 minutes to check out and it was only 2 people in front of. 1 cashier and 1 person in at the customer service desk with a long line there. Hire more staff and stop trying to register people for stuff as they check out. The print area couldn’t ring me up because they didn’t have the device to remove the case around my purchase item and nor did they walk 20 steps to the main register to take 5 seconds and remove the plastic case of my item. Hire a new manager and staff the store appropriately. Staff acted like I was wrong do to their lackadaisical attitude and poor service."

"Terrible customer service. Machines at this location have been out of service for WEEKS. You come to this store and are forced to use machines/computers at another location. It's terrible that management thinks this is type of service their customers ought to accept. I suspect if this business was not in a majority minority neighborhood the level of service would be much better. DO BETTER!!!"

"Went here twice now and have received bad and slow service. My last experience I go there for an external hard drive. I get the box for the item. Take the item to the counter. No one is at the register. I wait 5 minutes. Finally the Asian male acknowledges me and comes to check me out. Again the item I have is advertised as in stock. He goes to get the item and returns empty handed. Brushes me to the side for the next customer. 5 minutes later an elderly associate comes from the back and says they don't have the item. One why have a box on the shelves if you don't have. Two why waste 10 minutes of my time.?Without offering an apology or another item similar. Just had service."

"I hate when people aren't helpful just for the sake of not helping. The machine would not accept my card at the self kiosk and instead of printing and accepting payment at the register (which someone had done before when I had that issue) Ms. Swann wanted me to buy a staples card for something that would have cost less than a dollar (it was one sheet of paper which I mentioned). I was reminded of the there being people ahead of me even though no one was waiting. It literally took longer for her to explain why I needed to purchase a card and why she couldn't print this one piece of paper until tomorrow than it would have took her to print it."